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Same for mine. GI happen to have one on hand so I got lucky with my timeline.

I've been told the problem is the Rear Drive Unit (RDU). The RDU will be replaced this week and if all goes well, I should have the car back early next week.

I am perplexed by this explanation. The standard ethernet connector is an RJ-45 which is quite secure, so it would be interesting to understand how the ethernet cables are connected.

Fewer than 300 miles for mine

Register a complaint here: https://www.nhtsa.gov/report-a-safety-problem#vehicle

Lucid Air Paint, Interior, And Body Inspection w/ Measurements - Full Length Paint assessment is especially of interest due to buffing and paint thickness/thinness

I'm speculating here, but since the fob was associated with a Guest profile and my app is my profile, this could possibly explain the difference. I would think the tilt alarm setting is for the car, independent of the profile in use.

And FWIW, the mobile app reported the tilt alarm and that the car was being towed despite the alarm being turned off on the pilot panel. o_O

The saga continues... The transport arrived tonight unannounced (we were supposed to get a call an hour in advance of arrival). When they arrived, I figured out why we did not get a call. The driver only spoke Russian and very very little English. We tried to use Google translate but that must...

Front grill on driver's side. It has a rubber stopper on it. Here's a page out of the DE manual...

Charged to 100% at home on Tuesday 9/27. I think the car is at 1.2.19.

This forum has prepared me with what to look out for, so I am happy to pay it forward. I made it a point to learn about the recovery eye location when I took delivery and my advisor knew exactly where it was.

Now that I've had a chance to calm down, I'd like to emphasis this point. The GI contact who is arranging transport and the rental/loaner contacted me in less than hour after I got home. I've since had several calls and texts with them to get the details worked out. I'll have a rental tomorrow...

I guess a lesson here for those of us far from a service center - tow to your house (or other close 'safe' location) in any way you can (AAA, your auto insurance or Lucid). Separately arrange transport on a covered trailer. I wouldn't want the car on a flatbed for nearly 300 miles.

Yes, especially in our limited area

I do have AAA and discussed that with CC, but RA did not want to hear it. I also forgot about the heckling I got from a few drivers-by

Not Lucid specific - he had never seen one before. The recovery eye is standard and the location is the same as a few other brands. I had the handle the shifting of gears and disabling the alarm.

Rawhide!

TLDR; The customer care experience has been pretty good, but not great. I waited 2 hours for a tow and it took another hour to get it loaded, driven the 2 miles to my house and unloaded. Getting an Audi Q5 as a loaner. My initial call was to customer care (CC) who was very cordial and...

CC took me thru a reset. Basically lock for 15 minutes. No joy