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  1. marqie

    Lucid Gravity gaining access to Supercharger network, Air access planned for Q2 2025

    Today Lucid announced that Lucid Gravity is gaining access to the Tesla Supercharger network beginning January, 31, 2025. Read our press release to learn more. We’re working to enable Lucid Air owners to have access to the Tesla Supercharger network in Q2 2025. We’ll share further information...
  2. marqie

    Bass rattle

    Thank you for sharing. We have a software fix for this coming soon.
  3. marqie

    EA Megathread

    Your purchase or lease agreement will indicate whether your vehicle was enrolled in a complimentary plan and what the terms are. If you feel as if a mistake has been made, please contact Customer Care.
  4. marqie

    Unable to contact Milbrae Service Center to Set up appointment (multiple calls/voice mails over a period of 3-4 days)

    I am sorry to hear about your experience. I just sent you a direct message. Let me know if I may be of assistance.
  5. marqie

    DIY Fix for no LTE/WiFi connectivity bug

    If you don’t mind messaging me your contact info, I will follow up regarding the service requests you made.
  6. marqie

    DIY Fix for no LTE/WiFi connectivity bug

    We are aware of the connectivity issue. There is a fix coming in the next over-the-air update.
  7. marqie

    EA Megathread

    We are planning competitive subscriptions with discounted charge rates for Lucid Air customers later this year. If a customer chooses to, they can download the EA app and subscribe to the Pass+ plan, in which case be sure to activate the charging via EA mobile app before plugging in the vehicle.
  8. marqie

    EA Megathread

    If an email specifies Feb. 5, it means that a vehicle is not currently enrolled in a 1-, 2-year, or 3-year complimentary plan or one that is scheduled to expire before the 2/5 date.
  9. marqie

    Electrify America charging free?

    Lucid has offered different complimentary charging plans at different times. The email you received will indicate which plan you are enrolled in and the date it expires. You can also confirm this information within the mobile app as well as your purchase or lease agreement.
  10. marqie

    EA Megathread

    Is your 1-year enrollment indicated in your purchase or lease agreement?
  11. marqie

    EA Megathread

    You would've received this email only if you are not enrolled in a current 1-, 2-, or 3-year complimentary charging plan. Your purchase or leasing agreement will indicate the plan your car was enrolled in.
  12. marqie

    EA Megathread

    It will not be canceled, but you won't be able to use the complimentary charging until you enter a credit card into Lucid Wallet.
  13. marqie

    Hello Lucid Owners!

    Congrats and welcome to the Lucid family!
  14. marqie

    Open letter to Lucid after 29 months of ownership

    I thought I was the only one here. There are others?!
  15. marqie

    camera system issues

    There is not a specific date I can provide, unfortunately. I will definitely let you and the other owners know when I have more specific information to share.
  16. marqie

    Email from Lucid - Support for California Fires

    Thank you for sharing @Tim-in-CA. Here is email text with links. The Lucid Team is deeply saddened by the destruction and loss caused by historic wildfires in the Los Angeles region. Since last week, our team members have been working to make our resources available to assist those affected...
  17. marqie

    camera system issues

    A fix for this is coming soon.
  18. marqie

    UX 2.5 OTA Update

    We appreciate the feedback everyone has provided. Please be assured that updates are planned and that our audio team is always looking for opportunities for improvement.
  19. marqie

    Thank you, Scottsdale SC

    Thank you for sharing!
  20. marqie

    Referral Program Yearly Limit Reset

    This is resolved now. You will need to relaunch your app to see the update.
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