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Today Lucid announced that Lucid Gravity is gaining access to the Tesla Supercharger network beginning January, 31, 2025. Read our press release to learn more. We’re working to enable Lucid Air owners to have access to the Tesla Supercharger network in Q2 2025. We’ll share further information...

Thank you for sharing. We have a software fix for this coming soon.

Your purchase or lease agreement will indicate whether your vehicle was enrolled in a complimentary plan and what the terms are. If you feel as if a mistake has been made, please contact Customer Care.

I am sorry to hear about your experience. I just sent you a direct message. Let me know if I may be of assistance.

If you don’t mind messaging me your contact info, I will follow up regarding the service requests you made.

We are aware of the connectivity issue. There is a fix coming in the next over-the-air update.

We are planning competitive subscriptions with discounted charge rates for Lucid Air customers later this year. If a customer chooses to, they can download the EA app and subscribe to the Pass+ plan, in which case be sure to activate the charging via EA mobile app before plugging in the vehicle.

If an email specifies Feb. 5, it means that a vehicle is not currently enrolled in a 1-, 2-year, or 3-year complimentary plan or one that is scheduled to expire before the 2/5 date.

Lucid has offered different complimentary charging plans at different times. The email you received will indicate which plan you are enrolled in and the date it expires. You can also confirm this information within the mobile app as well as your purchase or lease agreement.

Is your 1-year enrollment indicated in your purchase or lease agreement?

You would've received this email only if you are not enrolled in a current 1-, 2-, or 3-year complimentary charging plan. Your purchase or leasing agreement will indicate the plan your car was enrolled in.

It will not be canceled, but you won't be able to use the complimentary charging until you enter a credit card into Lucid Wallet.

Congrats and welcome to the Lucid family!

I thought I was the only one here. There are others?!

There is not a specific date I can provide, unfortunately. I will definitely let you and the other owners know when I have more specific information to share.

Thank you for sharing @Tim-in-CA. Here is email text with links. The Lucid Team is deeply saddened by the destruction and loss caused by historic wildfires in the Los Angeles region. Since last week, our team members have been working to make our resources available to assist those affected...

A fix for this is coming soon.

We appreciate the feedback everyone has provided. Please be assured that updates are planned and that our audio team is always looking for opportunities for improvement.

Thank you for sharing!

This is resolved now. You will need to relaunch your app to see the update.