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Bobby called me today (again, not respecting my request for email). He told me that he has to speak to HIS manager, Casey Shaughnessy (I do not know if I have the spelling correct on that), to figure out the status of the goodwill refund. Casey is out today. He will be in tomorrow and Bobby will...

Nope. Nothing from Mr. Twork or the CEO. 1/7/26 my SA copied me on an email with Bobby Espiritu (at my insistence). My SA emailed Bobby 1/3/26 requesting that Bobby call me. I had heard nothing from Bobby by end of business 1/8/26 so I responded to the email to ask for an update. He did...

I hear what you're saying, but I took delivery 10/31/25 and was told by my SA that it would be 15 - 30 days (we are at 69 days). My SA doesn't provide updates unless I reach out. He has told me repeatedly his manager will contact me and that doesn't happen. I only increased my contact with them...

Update: Bobby Espiritu (manager) never called me despite what Joel (SA) said on Saturday 1/3. Tuesday 1/6 I emailed Joel for an update. He didn’t respond. Yesterday 1/7 I called Bobby again and it goes to voicemail with a message saying he has limited access to phone / voicemail (how...

Update: Yesterday I emailed my SA and copied Marc Winterhoff (interim CEO), Nick Twork (VP of communications), and customer care. My SA called today (despite my message saying email is the preferred method of contact - my SA always ignored that request during the purchase process - he did...

I’m sorry that you’re dealing with that. Small conciliation, but at least your SA is reaching out and checking in. My SA only contacted me when he had something to gain.

My SA, Joel L., first promised me a loyalty credit of $2000 for my Gravity which was delivered 10/31/25 (62 days ago). He then backtracked and said it would have to be a goodwill credit for which I’d have to pay taxes (requiring me to fill out a W-9 and remit to Lucid which I did 11/2/25)...

Just received final report for my 2022 GT with 31,000 miles. $0. I am happy.

Let me know what they tell you. My Gravity is the same (for all doors). I presumed it’s because the window has to roll down first before you can open the door. Definitely not a smooth mechanism or action.

My Air GT came with two fobs so I (naively?) assumed my Gravity GT would as well. It’s cheap not to have two. I also assumed PAAK would work. I have had two issues from delivery 10/31/25 and Lucid has yet to address them despite promising they would. I used to be a cheerleader for the brand...

I have been able to get it to work in the app on occasion. I need to double check but pretty sure my 2024 RR continues to lower automatically even when you open the door. I understand how this could be an issue but *knock on wood* it's never been a problem. With the Gravity being so low, I...

When I inquired as to the status of the goodwill credit, my SA responded with “I’ll look into it and let you know.” Two weeks later and not a peep out of him nor anyone from Lucid about the goodwill credit. Not surprising given how terrible the buying experience was, but still frustrating that...

Some bugs on my Gravity: • Periodically after parking the audible proximity chime won’t stop even when you put vehicle in park. Switching profiles doesn’t stop it. Sometimes when I return to car after locking the chime is still active and only stops once I commence driving. • Previously...

I sent an email to [email protected] and [email protected] and used the following verbiage: “LFS is telling me I owe $XXXX.XX in taxes, which pursuant to Texas Tax Code - § 11.252 is erroneous.” Good luck. I just leased a Gravity and forgot about this nonsense. I am being...

Someone mentioned in another thread that only Dream Editions come with two fobs. My GT came with one fob and two key cards. Only one fob seems cheap and out of line with a high end vehicle.

I have had an Air for 3 years and just got a Gravity. In my opinion, Gravity back up camera image quality noticeably worse than Air, especially in low light. I wonder if the vastly different experiences subject a software issue. Backup camera on my 2024 Range Rover is significantly better than...

I am not sure if this is how they handle the “credit” for everyone. The fine print says the vehicle must be on site. I had to have mine shipped (for which I paid $2000). That said, before signing the lease, I asked my SA whether the credit which was shown would be honored. He said (in writing)...

Fully loaded green with tech, Tahoe and biggest rims available now. The one I wanted but I jumped on a bronze as I was in a time crunch.

FWIW I just leased a Gravity and am current Air lessee (matures early December 2025). Lucid doesn’t give a rat’s ass about your loyalty. They wouldn’t even absorb one month’s payment. I didn’t expect nor assume they’d let me turn in Air early, but I comment because I agree that Lucid SAs...