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LOL ridiculous all around, insane that they have to keep my car for 7-10 days so it can stay in queue while awaiting someone to even check for build issues. I guess that quality inspection that Lucid does is not necessary.

Does anyone have a general timeline on how long their GGT spend at the service center? Took mine on Monday and after calling them today I was told the car would not even be diagnosed for 7 days. Lucid is really starting to piss me off.

Update: lucid came to pickup my car for service yesterday and dropped off a loaner. They decided to buy a few adapters for the SC and left one in the car for me lol so I count it as a win. Interestingly enough the car is being serviced because the center console will not register any of the key...

Wishful thinking.

My assumption with the grip bottom in the center console means they do not plan on making trays.

I am working on creating a 3D printable trays specific for the gravity center console and an organizing setup for the glove compartment. Will upload the completed file so anyone who may be interested.

This applies to both lucid in Torrance and lucid in Beverly Hills.

They definitely do not provide them for loaners. After speaking with them, I agreed to purchase my own adapter for the air loaner if they agreed to pick up the gravity from my house and drop off the loaner. I had to fight for a draw.

It’s not about guaranteed happiness, it’s about understanding gravity customers coming into SCs with lots of frustrations because of software bugs and build quality issues with the hope that staff will go above and beyond to make these appointments a pleasant experience. Don’t get me wrong, the...

It’s not just this, it’s this on top of everything else I’ve had to deal with. This just happened to be the first annoyance with a lucid employee directly in front of me, allowing me to vent my frustrations.

This was Torrance in SoCal.

I made it a point to call customer service and after many attempts convince them to have 1 adapter to provide me, they said they wouldn’t do it. They said most cars don’t have NACS so they don’t provide adapters, at which point I mentioned that the entire gravity line is with NACS and SoCal...

Lucid is as Lucid does.

Nope. I decided not to leave the gravity and after some back and forth with customer support I am going to be provided a Tesla loaner once scheduling is complete. 🤣

I mean an adapter for the Air loaner, to be able to use a NACS charger. My point being that they give Air loaners when Gravity's are in the SC.

It is just ridiculous that they do not provide them for gravity owners. I also do not appreciate that every step of the way has to have so many problems.

So I went to take my lucid gravity that I have for 45 or so days to the Torrance SC to repair a build quality issue that I flagged on delivery day as well as key cards that do not start the car. I obviously needed a loaner and was provided an Air that does not have NACS. When I asked for an...

So I went to take my lucid gravity that I have for 45 or so days to the Torrance SC to repair a build quality issue that I flagged on delivery day as well as key cards that do not start the car. I obviously needed a loaner and was provided an Air that does not have NACS. When I asked for an...

I have had the car for exactly 4 weeks today, have not had an issue with key fob at all before and after updating both the car and the key fob. I have however had a 5-minute screen black out/ not drivable once, which I fixed with a soft reset. On two occasions, while backing out of my garage...

Got delivery about 4 weeks ago, was impatient because my 3 month order wasn’t in production yet so I ended up getting an available car that had all my specs except it was platinum instead of stealth. Anyway just got it back from getting a chrome delete.