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The NEXT update

HC_79 said:
I mean, fairs fair. While I don’t agree with the tone, it’s been 5 months since the last big update with a bunch of promised things STILL not delivered. People have a right to be annoyed.
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The new CEO said when he took over they didn’t even know where all their cars were and had to cancel orders. So things must have been much more broken than we thought.
 
socktucker said:
The new CEO said when he took over they didn’t even know where all their cars were and had to cancel orders. So things must have been much more broken than we thought.
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That's not surprising given that they use SalesForce and Excel spreadsheets for inventory management (and service).
 
socktucker said:
The new CEO said when he took over they didn’t even know where all their cars were and had to cancel orders. So things must have been much more broken than we thought.
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Given the fact that they were still tracking inventory in Google spreadsheets when I bought mine in Jan 2025, that doesn't surprise me. I mean seriously I could vibe code a better solution than that in a weekend or two.
 
doubletwist said:
Given the fact that they were still tracking inventory in Google spreadsheets when I bought mine in Jan 2025, that doesn't surprise me. I mean seriously I could vibe code a better solution than that in a weekend or two.
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The absurd amounts of time that service keeps a vehicle before looking at it is a symptom of the same problem. It's one thing to be understaffed for service. It's an entirely different problem to not be able to plan the workflow, and get cars in close to when they'll have time to look at them. Judging from the conversation here, people are much more tolerant of needing to schedule service way in advance than they are of seeing their vehicle sit ignored for weeks or months at a service center.
 
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