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Signs of service motion improving? (My recent case actually not a head scratcher!)

lucidtouringman said:
I understand the frustrations BUT I would submit that WHENEVER the techs get to the car ..the work itself is done well. Which is a huge win in my book. Not saying scheduling is not an issue...but what if the work was also shoddy. So let's appreciate Lucid where it's due also.
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Um...let's also realize your experience is possibly not the same as others. ;-) I've now had 3 "longer than a week" service visits over the past 6 months at 3 different SC's. Each time I left I had another major issue with a week. They are doing their best, but hardly perfect. (I blame the Lucid systems, not the individual techs for these.)
 
raleighone said:
Um...let's also realize your experience is possibly not the same as others. ;-) I've now had 3 "longer than a week" service visits over the past 6 months at 3 different SC's. Each time I left I had another major issue with a week. They are doing their best, but hardly perfect. (I blame the Lucid systems, not the individual techs for these.)
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Fair point...and sorry for your troubles. I was going by my general impression based on the forum over 3 years that I've been here and should've caveated my statements...I'd say they get it right a larger share of the way than don't..but obviously there are cases such as yours.
 
efesese said:
After they ran the diagnostics I was told it was an HV battery issue but before they ordered a replacement and took the car in, they sent me home to try charging to 100% and leave the car turned off for 3 days to fix the "battery imbalance". I'm doing as told but how would that fix anything? I explained to them many times my range dropped to almost half after the system warning and battery drained almost 70% while parked for 2 weeks but they think that will fix it? 😬😔🫩😩
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Yes, this is a real thing, and that is the real fix.

Your symptoms do sound like an unbalanced battery. Cell imbalance happens when individual cells in a multi-cell battery pack develop different voltages, capacities, or states of charge (SoC). Because a battery pack is limited by its weakest cell, an imbalance restricts how much energy the pack can store or deliver.

Common Signs of Imbalance
  • Reduced Range or Capacity: The battery drains much faster than expected.
  • Abnormal Charging Behavior: The battery reaches 100% too quickly, or stops charging unexpectedly because one cell hits its high-voltage limit first.
  • BMS Fault Codes: The Battery Management System (BMS) triggers error warnings due to voltage discrepancies between cells
 
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