Warning to all. Never use the frunk release inside your car. Release from the app while standing in front of the car only.
So here's the story. I do not have the package where the frunk opens up. So when I hit release in the car, it is still closed until I walk over there and open the trunk. Every other car has a second manual release. Lucid decided to buck that trend and it can be costly if you aren't careful.
Well, I hit the release and as I'm getting out of the car, a moderate gust of wind blows open the hood all the way back and out rips off the side struts. This also leads to some trim coming off and my driver door not lining up right anymore and creaking. Wasn't even that much wind. This airfoils really catch the wind.
Well, I tried to see if Lucid would cover it. Can't get in touch with anyone so I just scheduled an appt. Waited 2 months for my appt. They had my car for a month. So I waited 3 months to get this fixed. Today they gave me the car back and they did absolutelybnothing except wash it. Not even the other laundry list of issues were addressed. Theyb told me to go to a body shop. One that's very far from my house. They aren't going to cover this and I'm guessing it will be costly.
I can maybe understand it not being covered. But it is kind of BS that the hood is so fragile and lacks a manual release. But I also had to wait 3 months to be told they won't cover it. That sucks. I was looking forward to the Cosmo, but I think I've had enough of Lucid. Excited to start looking for my next car brand.
So here's the story. I do not have the package where the frunk opens up. So when I hit release in the car, it is still closed until I walk over there and open the trunk. Every other car has a second manual release. Lucid decided to buck that trend and it can be costly if you aren't careful.
Well, I hit the release and as I'm getting out of the car, a moderate gust of wind blows open the hood all the way back and out rips off the side struts. This also leads to some trim coming off and my driver door not lining up right anymore and creaking. Wasn't even that much wind. This airfoils really catch the wind.
Well, I tried to see if Lucid would cover it. Can't get in touch with anyone so I just scheduled an appt. Waited 2 months for my appt. They had my car for a month. So I waited 3 months to get this fixed. Today they gave me the car back and they did absolutelybnothing except wash it. Not even the other laundry list of issues were addressed. Theyb told me to go to a body shop. One that's very far from my house. They aren't going to cover this and I'm guessing it will be costly.
I can maybe understand it not being covered. But it is kind of BS that the hood is so fragile and lacks a manual release. But I also had to wait 3 months to be told they won't cover it. That sucks. I was looking forward to the Cosmo, but I think I've had enough of Lucid. Excited to start looking for my next car brand.