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Lucid Owner Session

Lycra said:
That's not quite true!?
Which color
Which tyres which sdp and some packages... Yahts not many variations
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I calculated 46080 total variations for US-spec cars. European and KSA car versions multiply that figure.
 
borski said:
I’m not sure how you expect a graphics designer to implement a feature that doesn’t exist, but okay.

It’s okay for more than one thing to be happening simultaneously. 🤷‍♂️
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You're right. There's obviously no other graphic design work that needs to be done. I'm sure that seat belt graphic was the highest priority graphics thing remaining in the Jira backlogs for the Air, Gravity, and Cosmos. 🤣
 
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Saksak said:
Some insights from the San Jose center in California:
  • Silvio Napoli’s impact is being felt and the general sentiment is positive about the direction change, at least on the sales and service side (engineering wasn’t there). Lucid is transitioning from a mostly engineering focused company into a more well-rounded car company. Lucid’s branding and identity is undergoing refinement.
  • Silvio Napoli is streamlining decision making with the new leadership team. Operations have improved. Emad Dlala had a big impact on the software side (as we’ve seen with the releases), and his streamlining of decision making was one of the reasons software got better. And no, no further insight as to why Emad and Lucid parted ways.
  • Lucid is using AlixPartners for organizational restructuring consultation. Bankruptcy headlines are clickbait.
  • Customer satisfaction and experience is front and center. The complaints about lease return difficulties turning off repeat buyers have been heard. Changes are being made, although it’s not entirely under Lucid’s control (goes through BofA). San Jose has some best practices that will be studied. One extended family has purchased/leased 12 Lucid vehicles over the years as repeat customers with Lucid being spread through word of mouth.
  • Service centers are expanding. Hiring headcount at existing service centers is also increasing.
  • Part of the problem with existing inventory is that there are over 100k possible configurations for the Gravity! This doesn’t make for a good customer experience and complicates production. This will be simplified for everyone’s benefit.
  • Although service is expanding, the focus is on producing cars with very low defect rates so that service won’t be needed in the first place.
  • Cosmos won’t be released until it’s truly production ready, although the urgency is still there (sorry, no date). For the Air and Gravity, internal targets were set and vehicles went into production before their time. The new management won’t make that mistake. As reported on this forum, Cosmos (camouflaged) is being tested on the road.
  • Point-to-point self-driving development is still going strong and we may get a release for the Gravity toward the end of the year. No promises, obviously.
  • Nuro/Uber robotaxi is also still going strong.
That’s all I can remember! Thank you to the Lucid staff for the conversation. I’m bullish on Lucid and the new management.
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12? Dang. I’m good for one or two every couple years. 😂
 
DeaneG said:
I calculated 46080 total variations for US-spec cars. European and KSA car versions multiply that figure.
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Which is kind of ridiculous for a company in startup mode to allow that. I know everyone had issues with the packages on Air that they were too restrictive and wanted more flexibility but with the Gravity it seems they went in the opposite direction and allowed too much choice on the packages. It does look like they tried to fix some of it with the 2027 but probably needs to be streamlined more to make production easier.

You can see its bitten them in the ass from comments in here alone. People are having to settle on inventory vehicles or potentially hold out or even move on because it's missing a package they want or has something they don't want over the other. I think it was done to make the starting prices look more appealing not thinking about the headache they were potentially creating for themselves.
 
DeaneG said:
I calculated 46080 total variations for US-spec cars. European and KSA car versions multiply that figure.
Click to expand...
Ups...
Sorry really did not expect it so many but checked with chst gpt for Germany

Based on the current Lucid Gravity configurator on the German Lucid Motors website, there are already tens of thousands of possible vehicle configurations.


The main configuration options include:


  • 2 models: Touring and Grand Touring
  • 6 exterior colors
  • 2 exterior finishes: Platinum or Stealth
  • Several wheel designs (depending on the model, typically 3–4 options)
  • 5 interior themes
  • 5-seat or 7-seat configuration
  • Multiple optional packages and standalone options, such as DreamDrive Pro, Dynamic Handling Package, Surreal Sound Pro, trailer hitch, and others.

Using a conservative estimate:


  • 2 models
  • 6 exterior colors
  • 2 exterior finishes
  • 4 wheel options
  • 5 interior themes
  • 2 seating configurations
  • 6 optional packages (each either selected or not selected = 2⁶ = 64 combinations)

This already results in:


2 × 6 × 2 × 4 × 5 × 2 × 64 = 61,440 possible configurations


This is only a conservative calculation. It does not include package dependencies, region-specific restrictions, or individual standalone options. Depending on the exact availability of options for each model, the actual number of possible configurations is likely between 40,000 and well over 100,000.


In other words, the Lucid Gravity offers an exceptionally high level of personalization compared with most vehicles on the market.
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doubletwist said:
You're right. There's obviously no other graphic design work that needs to be done. I'm sure that seat belt graphic was the highest priority graphics thing remaining in the Jira backlogs for the Air, Gravity, and Cosmos. 🤣
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I didn't say that. From your other post, you said:

With all the real problems that need fixing, and promised features that are still not implemented, if they are seriously spending cycles messing with the graphics of an already perfectly functional feature 'just because', it doesn't speak well to whichever SW management team okayed that work."
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Implementing promised features and 'fixing all the real problems' is not something a graphic designer is going to be able to do. This was a task in some backlog that got done. That's all. Nobody, including me or Lucid, has suggested it was the top priority item. Sometimes a 'quick win' is all that you can get done before a release, etc.

I get that you don't like the graphic; I don't either. But it is hardly an example of bad SW management, imho. 🤷‍♂️
 
HC_79 said:
Which is kind of ridiculous for a company in startup mode to allow that. I know everyone had issues with the packages on Air that they were too restrictive and wanted more flexibility but with the Gravity it seems they went in the opposite direction and allowed too much choice on the packages. It does look like they tried to fix some of it with the 2027 but probably needs to be streamlined more to make production easier.

You can see its bitten them in the ass from comments in here alone. People are having to settle on inventory vehicles or potentially hold out or even move on because it's missing a package they want or has something they don't want over the other. I think it was done to make the starting prices look more appealing not thinking about the headache they were potentially creating for themselves.
Click to expand...
Well if they could get JIT manufacturing working and deliver the vehicle in a timely manner (i.e. I order the car in my favored config and it get built fairly quickly) then having a decent number of choices of options could work. If you can't get JIT working and you have to build ahead then you are screwed.
 
HC_79 said:
Which is kind of ridiculous for a company in startup mode to allow that. I know everyone had issues with the packages on Air that they were too restrictive and wanted more flexibility but with the Gravity it seems they went in the opposite direction and allowed too much choice on the packages. It does look like they tried to fix some of it with the 2027 but probably needs to be streamlined more to make production easier.

You can see its bitten them in the ass from comments in here alone. People are having to settle on inventory vehicles or potentially hold out or even move on because it's missing a package they want or has something they don't want over the other. I think it was done to make the starting prices look more appealing not thinking about the headache they were potentially creating for themselves.
Click to expand...
Until recently, Lucid was run by a bunch of engineers with many creative ideas. There was no adult supervision. That's how you get to the absurd number of configurations. The boundless permutations then morph into delays and inventories. Then sales (a couple of years ago) have the great idea of leasing the (Air) cars for $500/mo.! On top of all of that, the recent service fiasco and mind-numbing practice of holding your car in a queue for 2-4 weeks before they even look at it and give you a loaner/Enterprise at Lucid's expenses. There was simply no adult supervision!

I hope Napoli takes charge and fire a bunch of those clowns who seem to have no idea how to run a profitable business!
 
HC_79 said:
Which is kind of ridiculous for a company in startup mode to allow that. I know everyone had issues with the packages on Air that they were too restrictive and wanted more flexibility but with the Gravity it seems they went in the opposite direction and allowed too much choice on the packages.
Click to expand...
It’s not that hard a trap to fall into. All this seems reasonable to me:
  • Exterior Color: 6
  • Appearance: 2 choices
  • Wheel Design: 3 choices
  • Wheel Finish: 2 choices
  • Interior Theme: 5 choices
  • Seating Configuration: 2 choices
  • DreamDrive: 3 choices
  • Comfort & Convenience Package: 2 choices
  • Technology Package: 3 choices
  • Dynamic Handling Package: 2 choices
  • Surreal Sound Pro: 2 choices
  • Tow Package: 2 choices
That’s 103,680 theoretical combinations. Now add the Touring trim and you have even more possibilities.

The hard part is taking all these combinations and limiting it to just a handful of popular configurations. Even now, we are seeing posts about “the exact set of options I want is not in inventory” and “why doesn’t Lucid add more colors because I want this color” and “we don’t want to go back to the Air days with limited options.”

Damned if you do, damned if you don’t.
 
BS8899 said:
Until recently, Lucid was run by a bunch of engineers with many creative ideas. There was no adult supervision. That's how you get to the absurd number of configurations. The boundless permutations then morph into delays and inventories. Then sales (a couple of years ago) have the great idea of leasing the (Air) cars for $500/mo.! On top of all of that, the recent service fiasco and mind-numbing practice of holding your car in a queue for 2-4 weeks before they even look at it and give you a loaner/Enterprise at Lucid's expenses. There was simply no adult supervision!

I hope Napoli takes charge and fire a bunch of those clowns who seem to have no idea how to run a profitable business!
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Lay off a bunch of service then trying to hire them back two months later. Bad idea.
 
Saksak said:
It’s not that hard a trap to fall into. All this seems reasonable to me:
  • Exterior Color: 6
  • Appearance: 2 choices
  • Wheel Design: 3 choices
  • Wheel Finish: 2 choices
  • Interior Theme: 5 choices
  • Seating Configuration: 2 choices
  • DreamDrive: 3 choices
  • Comfort & Convenience Package: 2 choices
  • Technology Package: 3 choices
  • Dynamic Handling Package: 2 choices
  • Surreal Sound Pro: 2 choices
  • Tow Package: 2 choices
That’s 103,680 theoretical combinations. Now add the Touring trim and you have even more possibilities.

The hard part is taking all these combinations and limiting it to just a handful of popular configurations. Even now, we are seeing posts about “the exact set of options I want is not in inventory” and “why doesn’t Lucid add more colors because I want this color” and “we don’t want to go back to the Air days with limited options.”

Damned if you do, damned if you don’t.
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Remember Henry Ford,

“Any color the customer wants, as long as it’s black,”​

 
socktucker said:
Lay off a bunch of service then trying to hire them back two months later. Bad idea.
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2 months ago it was under old leadership. Now under new leadership they’re hiring people back in the areas we’ve all been complaining about and they’re idiots? There’s no winning with you!

1783894095557.webp
 
lucidtouringman said:
Almost forgot..
At Houston I was told that the new orange seatbelt logo was NOT driven by any regulations
..rather someone inside the design center at Lucid voluntarily suggested the change and so it was 100% lucid...now let's start protesting so we get the original seat belt logo back..!
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You know I thought the old image was perfectly fine and clear
 
HC_79 said:
2 months ago it was under old leadership. Now under new leadership they’re hiring people back in the areas we’ve all been complaining about and they’re idiots? There’s no winning with you!

View attachment 39943
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I know it is hard, but let's be fair to @socktucker,


The "Idiot" here is Lucid, the company. In that context, it is a fair comment.
 
borski said:
I didn't say that.
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I didn't claim that's what you were saying. Then again I never claimed that graphics work precluded other SW Engineering work being done either.

** I ** am just saying that if the graphics department is spending time on changing a graphic/UI element that already looks good and works as intended, then that suggests that either:

1. ALL graphics work needed for Cosmos (barring perhaps some final changes needed as other engineering tasks get finalized) , and the Air 3.x UI (assuming they still intend to release it) has been completed, and that there are NO other buggy graphics in the existing Air or Gravity releases that need fixing. Their graphics backlog must be clear of high priority tasks in order for this task to be choosen to work on...

2. OR, the graphics team spent the time on changing this graphic, and getting it tested, validated and approved for release, (including I THINK at least some actual code changes since I don't recall the previous graphics being in that location either, though I could be mistaken there) instead of working on any of the other, almost certainly higher priority, issues which are likely in the team's backlog.

While I certainly don't have any insider knowledge about their current backlog, based on my experience working with software teams, I find it HIGHLY unlikely that the first scenario is true, and thus I have to conclude that the second is probably true, and the graphics team wasted valuable time and cycles on this change that could have been better spent elsewhere.

And to me that's a bad look.
 
doubletwist said:
I didn't claim that's what you were saying. Then again I never claimed that graphics work precluded other SW Engineering work being done either.

** I ** am just saying that if the graphics department is spending time on changing a graphic/UI element that already looks good and works as intended, then that suggests that either:

1. ALL graphics work needed for Cosmos (barring perhaps some final changes needed as other engineering tasks get finalized) , and the Air 3.x UI (assuming they still intend to release it) has been completed, and that there are NO other buggy graphics in the existing Air or Gravity releases that need fixing. Their graphics backlog must be clear of high priority tasks in order for this task to be choosen to work on...

2. OR, the graphics team spent the time on changing this graphic, and getting it tested, validated and approved for release, (including I THINK at least some actual code changes since I don't recall the previous graphics being in that location either, though I could be mistaken there) instead of working on any of the other, almost certainly higher priority, issues which are likely in the team's backlog.

While I certainly don't have any insider knowledge about their current backlog, based on my experience working with software teams, I find it HIGHLY unlikely that the first scenario is true, and thus I have to conclude that the second is probably true, and the graphics team wasted valuable time and cycles on this change that could have been better spent elsewhere.

And to me that's a bad look.
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Or
While working on cosmos it was found they needed to shuffle display space in order to get towards a single view or to minimize the code space. You know providing some similarity across models?
Just a thought
 
Saksak said:
Damned if you do, damned if you don’t.
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This will always be the case.

I saw an online post from an owner saying the sound the car makes when the frunk or trunk opens is too loud and a volume control is needed.

Another one about some of the chrome trim in the interior is too bright. I suppose that depends on the time of day.

Free speech!
 
Aka-none said:
Or
While working on cosmos it was found they needed to shuffle display space in order to get towards a single view or to minimize the code space. You know providing some similarity across models?
Just a thought
Click to expand...

I suppose it's possible, but Cosmos is going to be on 3.x, Gravity is already there and Airs with the upgraded compute module will be getting it soon.

I don't know what the equivalent graphic looks like (or its placement) on 3.x, so I can't say, though my (limited) understanding was that there isn't a lot of common code even possible between 2.x and 3.x.

If this were the case, it wouldn't have been a huge lift to say something to that effect in the release notes.
 
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