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Air software version 2.10.0

socktucker said:
Longer than 30 days and they’ll void your warranty
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They reserve the right to not provide warranty service if the issue is due to you not updating.

Your warranty does not become null and void if you don’t update, but if they can make the argument that not updating caused your issue or contributed to it, they may not service it under warranty.

But there are laws that prevent them from voiding your warranty solely due to an unrelated maintenance issue.

In short: update your software.
 
The new graphic is growing on me. I actually like it better than the other one. Seats are nice and all, but the minimal display is so nice to quickly pinpoint who isn't buckled.
 
Apologies that I did not read the previous 6 pages before asking this....

The notes said the car must be unplugged....? That's the first time I've seen that requirement. How serious are they about that? My car is plugged in 3k miles away and I won't get back to it until September 1.

Thanks!
 
geosynch said:
Apologies that I did not read the previous 6 pages before asking this....

The notes said the car must be unplugged....? That's the first time I've seen that requirement. How serious are they about that? My car is plugged in 3k miles away and I won't get back to it until September 1.

Thanks!
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I didn't see that message before I updated it, also while I'm out of town.

I'm not home yet but from what I can see, the update completed normally and my app still connects to the car, so hopefully I don't encounter any issues when I get home and actually try to drive.
 
Haha, sounds great, thanks for the reply. I think I'll hold off a bit, even though my OCD keeps telling me to just do it.

FYI, you can see the release notes with that comment here:

Lucid OTA Updates

www.lucidupdates.com www.lucidupdates.com
 
Welp! I never had the 'PIN REQUEST" as an issue UNTIL I installed this 2.10... so now I'm stuck entering my PIN every single time.. AAAAARG!
 
That's terrible!

I'm guessing if you call the mothership they can back you out to the next older version....?
 
chris said:
Welp! I never had the 'PIN REQUEST" as an issue UNTIL I installed this 2.10... so now I'm stuck entering my PIN every single time.. AAAAARG!
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Do you use the fob or phone? Try removing and re-adding it
 
geosynch said:
Apologies that I did not read the previous 6 pages before asking this....

The notes said the car must be unplugged....? That's the first time I've seen that requirement. How serious are they about that? My car is plugged in 3k miles away and I won't get back to it until September 1.

Thanks!
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I had the same situation. Updated without issues.
 
geosynch said:
That's terrible!

I'm guessing if you call the mothership they can back you out to the next older version....?
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I very much doubt support would roll anyone back. Just have to wait for a fix, if this is indeed a bug with no workaround.
 
geosynch said:
Apologies that I did not read the previous 6 pages before asking this....

The notes said the car must be unplugged....? That's the first time I've seen that requirement. How serious are they about that? My car is plugged in 3k miles away and I won't get back to it until September 1.

Thanks!
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Perhaps they meant unplugged from a DCFC ?
 
socktucker said:
Oh it’s none of that. I’ve tried it all. It’s not us it’s Lucid.
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Please be more specific; mine asked me for the code once, but then it just went into drive without issue.

So: phone or fob? Does the card work?
 
borski said:
Please be more specific; mine asked me for the code once, but then it just went into drive without issue.

So: phone or fob? Does the card work?
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Trust me I’ve been through all of this with service. They don’t know how to fix it. Or why it’s doing it. They literally just don’t know. It’s been super fun having a car that doesn’t work.
 
socktucker said:
Me too!! I literally just got the car back from service! They didn’t even install 2.10
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So I recently had my car go in for yearly maintenance. After it came back, it started not to recognize my mobile key and required the PIN whenever I got in the car. I had to delete the mobile key in the car and add it again. I did not have this issue with the physical key (I did not need to enter the PIN if I had the physical key/fob on me in the car). I think it's related to going to service and not the update.
 
nck said:
So I recently had my car go in for yearly maintenance. After it came back, it started not to recognize my mobile key and required the PIN whenever I got in the car. I had to delete the mobile key in the car and add it again. I did not have this issue with the physical key (I did not need to enter the PIN if I had the physical key/fob on me in the car). I think it's related to going to service and not the update.
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I did a full reset of the mobile key. Deleted it in the car and removed the bluetooth/wifi connection on the phone. Added it again on the phone and in the car.
 
geosynch said:
Apologies that I did not read the previous 6 pages before asking this....

The notes said the car must be unplugged....? That's the first time I've seen that requirement. How serious are they about that? My car is plugged in 3k miles away and I won't get back to it until September 1.

Thanks!
Click to expand...
I thought I read it must be unplugged from DCFC before doing the update (not just charging). I did mine without being plugged in to charge-- not even L2.. but I think it's worth reading the install notes before you do it and/or call Lucid service and ask if you can't see the specifics
 
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