Recent content by marqie

The team is working on it. We hope to have an update we can share soon. We appreciate everyone’s patience.

Welcome to the Lucid family!

The 3.2.2 software update DOES resolve the issue that sometimes prevented both the key fob and key card from opening the vehicle or starting the vehicle. You may still experience intermittent issues with the key fob not functioning as intended. Continue carrying the key card as a backup in case...

We recognize that some customers have encountered challenges during the lease return process, and we want to assure you that we are actively working to improve this experience, ensuring it reflects the same level of excellence you expect from our vehicles. Details on returning your leased...

That is a great suggestion. I will share with the team.

Thank you for the feedback. I will share this with our web team.

Please note from the "Charging your Lucid Air" Knowledge Center article that Lucid recommends only using Lucid-approved adapters, which are certified and thoroughly tested for safety and compatibility. Lucid adapters have built-in safety features to ensure they operate correctly and protect...

After you plug in

You should've seen a prompt to select station and to confirm and pay.

Where in the app were you attempting to initiate the charge? It should happen at the top page.

Thank you. This was suggested in another thread. I have passed this along to the team for consideration.

Noted. Thank you.

Yep! I have shared this with the team for consideration.

Thank you for your request. I will share this with the referral program manager.

I will share these with the referral program manager.