Driving a loaner GT (I believe a 22). Pulled into an EA 350kW at 10% of charged. Preconditioned for about 30 mins. Initial connection started at 277kW and then dropped to about 220kW. I only charged for about 5 mins.
If the plug and charge handshake doesn't work for some reason you can use the app. I have had this happen before. If it always does this, I would reach out to Lucid CS and see what they say. In the Lucid App does it say Plug@Charge service: Active?
I have had to pull over multiple times to do a reset. Actually upon picking up my car I literally had to pull over twice (garbled audio and no audio from the right side of the car).