Recent content by Ampere

2023 Air Touring, 19-inch wheels at 20,000 miles: 3.6 efficiency.

I hear you! I've recent had an issue and expected better support from Lucid than I've received. (Which is none.)

Since I started driving my Air Touring in February, 2023 I've always initiated updates from the Lucid app on my Android phone (first Pixel 6 and then Pixel 8). It always worked flawlessly. I keep my phone consistently updated, both in the Android operating system and with the most recent Lucid...

Updating the customer support issue, I notice multiple threads on this topic concerning different aspects. I've always received excellent customer support via email and calling the customer support phone number. When calling I always quickly connected with a true Lucid technical support...

I always thought very high temperatures would lessen range. Yet yesterday we drove or 2023 Air Touring 288 miles in 98 degree temps (normal for you AZ folks, hot for us in Illinois) and scored 4.3 round-trip with mixed speeds of 60 mph on a state highway and and equal distance at 74 mph on the...

I had the exact same problem. I think it started after 2.7. I visually and tactilely checked to insure the window was truly closed. It was closed. I opened and closed the rear window and it seems to have stopped. However, as with all software gremlins, it could return unexpectedly.

As noted in a separate post, I brought my car to Goose Island, Chicago for its annual service. That's also the location from which I picked up my Air Touring in February, 2023. When I picked up my car back then, the place was bustling. There were two delivery advisors and lots of activity. They...

My recent service experience at Goose Island was bittersweet. The staff was friendly, courteous and efficient. They even loaned me a Air GT for the afternoon. My car was returned washed and in good condition. I brought the car in for its yearly checkup. I almost passed out when I received the...

Received the update. Oh, gosh, now what are we going to complain about? <g>

Is it my imagination or did the most recent update significantly increase efficiency? In mild weather I generally was getting 3.5 - 4 mi/kwh with my 2023 Touring with 19-inch wheels. With 2.6.16 I'm now regularly getting better than 4 mi/kwh. My driving style hasn't changed and nothing else in...

You folks make me feel lucky. My 2023 Lucid Air Touring is 26 months old. I've experienced no major drivability problems. I've had a few annoying software glitches which updates eventually solved. I had a minor issue with the USB drive working and the friendly Goose Island, Chicago service...

Please don't throw rocks at me, and I know I'm beating a dead horse, but really, how about Android Auto? Also tips beyond the obvious for maximizing range and whether Lucid plans any future updates that could increase range and/or speed up charging.

I've owned my Air Touring for 25 months and never had a significant service issue. When I have asked for help, the Chicago Goose Island service center has been more than accommodating. Sure there have been minor glitches that annoyed me, but none that ever interfered with being able to drive the...

Jonathan Gitlin on Ars Technica website, September, 2021

I gave up on the radio. The AM is terrible. On all of my previous cars I could easily receive Chicago 50kw stations 140 miles away, not on the Lucid. The FM is flaky. I had to disable the HD and go with straight analog. The HD kept switching back and forth between analog and digital, even in...