3 days out of warranty so service is my $?

SteveR

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Verified Owner
Joined
Sep 30, 2023
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Location
Berkeley, CA
Cars
Air GT 2022 red w/tahoe
Yesterday dropped off my 2022 Air GT at Millbrae Svc for the 4th time in 3 years (purchased in 2023 not from Lucid with 1k miles, now 35k). Usual known issues on this forum and a couple things I paid for like chip upgrade
I've lost weeks of use and suffered Enterprise loaners from Chevy to Volvo incl time to pick up & drop off loaners at their office

Yes, I knew the 4 year anniv was coming up in September and booked an appointment for a couple issues I put up with for the summer months
1) The wiper washer doesn't spray 2) the A/C struggles on a summer CA day

Now Sam, a new service advisor says coSt of any repair is all on me due to technicality of my appointment request date being 3 days after the 4 year in service date
Any experience out there?
Suck it up or try to find a reasonable compromise?
 
When did you book your appointment? Was it well before your warranty expired? If your inability to get the vehicle serviced was due to their service center backlog I would argue that you should not be penalized. If however you waited until you were close to your warranty expiration date it will be a tougher argument. But if your request came after the warranty expired, even by a day, you likely won’t get any consideration.
 
Yesterday dropped off my 2022 Air GT at Millbrae Svc for the 4th time in 3 years (purchased in 2023 not from Lucid with 1k miles, now 35k). Usual known issues on this forum and a couple things I paid for like chip upgrade
I've lost weeks of use and suffered Enterprise loaners from Chevy to Volvo incl time to pick up & drop off loaners at their office

Yes, I knew the 4 year anniv was coming up in September and booked an appointment for a couple issues I put up with for the summer months
1) The wiper washer doesn't spray 2) the A/C struggles on a summer CA day

Now Sam, a new service advisor says coSt of any repair is all on me due to technicality of my appointment request date being 3 days after the 4 year in service date
Any experience out there?
Suck it up or try to find a reasonable compromise?
Did you request a date after warranty ended?
 
Sounds like these issues aren't new? You put it off, you take your chances. You could appeal to their goodwill and point out how long you waited for an appointment but ...🤷‍♂️
 
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