Disappointed? Rate your satisfaction 1-10 scale

[Bonanzajohn]

2024 Air 9.0
2026 GGT 9.5

 

[Adnillien]

The only knurled knob in the Gravity is the sound system volume.
I tried swiping, pressing all directions, and anything else I could think of on the left touchpad, but there was no resume function.

Rotate knob 1 up shown below just as you would to raise the cruise control speed. This will resume the cruise control for you.

 

[RajD]

Air Pure: 8/10

Best driving car. I like its driving feel more than my Gravity, and much more than our M50 or any Tesla or BMW we have owned in the past.

Seeming lack of attention to improving the model with software regularly is a concern. And my experience with Lucid Financial has been poor. Those knock it down to an 8.

Gravity: 8/10
Incredible design with impressive luxury and I appreciate the unique interior and exterior detail. I also like the look quite a bit. Driving is easily the best SUV I’ve ever driven. Just came back from Tahoe 90% charge and arrived in Peninsula with 30% charge remaining! My GGT handled a VERY bad I-80 road conditions with zero issues and full confidence on all season tires and no chains. It was actually astonishing how easily it handled the poorly groomed left lane for passing in the snow. Also having CarPlay on this trip was so clutch with Waze.

Knocks are really just the key fob. Honestly everything else I can chalk up to first model year stuff but the unreliable key fob behavior , which is persisting despite battery replacements and software updates, is not excusable. May get them both replaced at my service visit tomorrow. Would have had a 10/10 if not for this.

 

[Coyote]

Rotate knob 1 up shown below just as you would to raise the cruise control speed. This will resume the cruise control for you.

View attachment 38199

That is not a Gravity steering wheel. I assume it is from an Air. This is a Gravity steering wheel.

 

[William Short]

2023 Lucid Air Touring, 50K miles
9/10
One of the nicest roadcars I've ever experienced. The only unscheduled service so far has been due to fit/finish problems.
Major disappointments
- buggy software
- promised features not delivered, such as V2H capability

 

[gaskiller]

I owned my Air since Oct 2022. I have ~20,000 miles on it. About 60+% of the mileage were highway miles between Marin County/LA/Phoenix. I have good records of the efficiencies and performance.

Within 60 days of my initial ownership, the entire battery and Wunderbox have to be replaced because the car won't charge at home, but it will charge on DC chargers. I was locked out of my car in a rural area and had to call Lucid to unlock the car so I can get home. But I chocked it all up to the initial learning.

I have extensive data on the performance of the car on highway trips, and my "lifetime" efficiency data says ~3.6mi/kWh, about 25% below the EPA 5-cycle rating. Aside from the battery pack and Wunderbox replacement, the car's reliability is OK. In contrast to my other three cars, Lexus RX450H (6 years), Honda Clarity (7 years), and Rivian R1S (2.5 years), NONE of these other 3 cars had any problems (HW or SW) other than regular service maintenance. Lucid Service is OK. I live about 4 miles from the service center in Scottsdale. Instead of trying to schedule appointments online or by phone and getting no answer, I often just drive down to the SC and talked directly to the service advisors. And they were all great!

My rating was based not just on how the car drove after 3+ years of ownership. I gave the drive dynamics a high score. But that's not the only reason to buy a certain car. Compared to my other cars, my Lucid AGT would rate as "not-ready-for-prime-time" when delivered. Yes, the SW has gotten better with time. I wasn't even able to open my garage door from the car in the early days. But I still experience annoying glitches like the car asking for my PIN, the lock handles don't present when I approach, my seat position disappears frequently and have to be reset, my pilot panel freezes regularly, and the list goes on and on.

You might not agree with my rating. that's perfectly fine. But my evaluation is not just about power and drive dynamics. It is about the totality of the ownership experience and Lucid's challenges in getting to profitability. Failing that, it will be another Jaguar or Austin Healy!

I don't own a Gravity. My early experience with the AGT informed me not to wait for the Gravity. I exercised my option with by Rivian R1S in Oct 2023. I am perfectly happy with my R1S, even though it is not as fancy as the Gravity and less efficient. In many ways, Gravity is going through a lot of the same growing pains as the Air. It calls into question about Lucid's ability to develop and a launch a reliable product at high volume and be profitable. Failing that, (sadly) Lucid has no future.

But most of those issues have been addressed. You act as if your car is still having major software problems. They replaced the wunderbox, its not like they ignored the issue. If you think you will get EPA efficiency, you are mistaken. EPA cycle does not reflect real world driving. You are not judging what the product is today, but over the intital years when they had software issues.

You should understand that you are not buying a Toyota. Expecting a new car company to have no reliability issues is fantasy.

The reason you come out with low volume luxury vehicles initially is that you can address mechanical/software issues before you high volume lower priced car comes along. I bought expecting some issues. If the service center wasn't close by, I would never have bought a Lucid.

I'm not a fanboy, just a realist.

 

[borski]

My outlier rating is a few std deviations away from those numbers

Indeed I did count it, tho!

Interesting that the mode was a 9. A solid third of the ratings.

 

[borski]

That is not a Gravity steering wheel. I assume it is from an Air. This is a Gravity steering wheel.

Press up on the left touchpad.

 

[Ampere]

I'd rate my 2023 Air Touring an 8. Maybe 8.,5.

Most of the faults of this car are my faults for buying it-- that is, not acknowledging the issues that came with owning such a high performance, luxury car from a new manufacturer. The car has suffered no hardware problems having just reached 24,000 miles. My average efficiency is 3.5 mi/kwh. I had expected 4.0. I chose Lucid because it claimed the longest range of any car on the road and I wanted to be able to drive round-trip to Chicago (310 miles) on a single charge. At normal driving speed, 70 mph on a 70 degree day, I can only make it halfway home.

I am selling this car because the nearest service center is 135 miles from where I live and replacement parts are scarce. The first 18 months there were some significant software issues, but all of them have been resolved. Lucid did con me into buying the Touring rather than the Pure, but I'll take the hit on that. (They told me the Pure would not be available for six more months, but it was out two months later.)
In any event, I will never buy a car from a start-up company again, even if the vehicle itself may be better than established brands. I just can't sleep at night wondering if six months from now the Saudi's will pull the plug.

 

[BS8899]

But most of those issues have been addressed. You act as if your car is still having major software problems. They replaced the wunderbox, its not like they ignored the issue. If you think you will get EPA efficiency, you are mistaken. EPA cycle does not reflect real world driving. You are not judging what the product is today, but over the intital years when they had software issues.

You should understand that you are not buying a Toyota. Expecting a new car company to have no reliability issues is fantasy.

The reason you come out with low volume luxury vehicles initially is that you can address mechanical/software issues before you high volume lower priced car comes along. I bought expecting some issues. If the service center wasn't close by, I would never have bought a Lucid.

I'm not a fanboy, just a realist.

My encounter with Lucid started when I wandered into the Lucid Studio in Beverely Hills in early 2021. There, I sat and watch a (ultra-Geeky) video of Rawlinson explaining the construction of the Lucid drive motors. How skin-effect affected the efficiency and on-and-on-and-on! It transformed me back to my freshman and sophomore years of my college days! I walked out of the Lucid Studio thinking, boy, they must make a great car with that kind of knowledge! Indeed, Lucid did!.

But making a great prototype car is a very different challenge than putting a product into high volume manufacturing.

I am a realist as well. I spent almost all of my career developing, putting into very high-volume manufacturing cutting-edge high-tech products. Some days, I sat in front of customers and got beaten senseless about how sloppy and ignorant I was about HW-SW interactions issues, and I humbly learned from my customers on how to do things right.

My opinions are not born out of I am smart. It was the school of hard knocks. Humbly listening to and learning from my customers and implementing in my organization what I learned from these painful (but rewarding) episodes.

My critical comments on Lucid is not that I want to see Lucid fail, quite the opposite. But I don't think they are on the trajectory to succeed. Repeatedly blaming suppliers, lapses in SW releases, lagging infrastructures to tackle a high-volume, low-tolerance mid-size market both in manufacturing and in service. These are the blind-spots Lucid must address. I hope Lucid manage internalize the risks ahead. it is make-or-break time for Lucid. Self-congratulating accolades will not get you there!

Thus far, the Lucid Air and Gravity market are patronized predominantly by well-to-do customers. These folks often own multiple vehicles and is "philosophical" about progress and setbacks. You will find the mid-market to be much less forgiving! The competition will make sure of that!

 

[Z8CW]

Driving and comfort is a solid 9.
Promised features and overpaying for them is a 0, which was self driving and using the car as a battery back up. We paid for the PPD and still waiting for the benefits. We actually passed on a Tesla Wall where solar credits have now been revoked, big mistake. Feels like we were conned.

 

[Coyote]

Press up on the left touchpad.

I have tried that as recently as today. No result as far as resume is concerned. It works fine for increasing speed once CC is engaged, so the touchpad itself is fine.

I'll keep trying.

 

[doubletwist]

I have tried that as recently as today. No result as far as resume is concerned. It works fine for increasing speed once CC is engaged, so the touchpad itself is fine.

I'll keep trying.

Note that it only resumes if CC dropped out because you touched the brakes, or hit cancel, but not if you turned of cruise control.

 

[Coyote]

Note that it only resumes if CC dropped out because you touched the brakes, or hit cancel, but not if you turned of cruise control.

I have tried disengageing CC both ways (hitting X or brakes). So far I have never gotten a resume response by touching the keypad anywhere. Do you tap the top of the touchpad, or do you need to press and hold momentarily? Something else?
I'm taking a 300 mile trip on Tuesday, so I'll try again while on the road then. Thanks to all for all of the suggestions.

 

[knewman]

Disappointed would be too strong. I'd give my '25 AT a 7 out of 10 after a little over a year. The car is lovely to drive and exist in, be it on a 10 hour road trip or a spirited jaunt around a deserted business park. Service has also been supreme. However baffling design choices, software bugs/sparsity, and a sorely underwhelming sound system drag it down for me.

 

[doubletwist]

I have tried disengageing CC both ways (hitting X or brakes). So far I have never gotten a resume response by touching the keypad anywhere. Do you tap the top of the touchpad, or do you need to press and hold momentarily? Something else?
I'm taking a 300 mile trip on Tuesday, so I'll try again while on the road then. Thanks to all for all of the suggestions.

Unfortunately I can't help you with the gravity. It works reliably for me in the Air with just the briefest of presses up on the knob.

 

[borski]

I have tried disengageing CC both ways (hitting X or brakes). So far I have never gotten a resume response by touching the keypad anywhere. Do you tap the top of the touchpad, or do you need to press and hold momentarily? Something else?
I'm taking a 300 mile trip on Tuesday, so I'll try again while on the road then. Thanks to all for all of the suggestions.

I will try to test it myself in the next few days as well, just to be certain; I don't want to accidentally be giving you the wrong advice.

 

[toblin]

I own the Air Touring 2025 and I couldn't be happier with that car. I love to do road trips and for this it's just the perfect car. 4 adults have a really comfortable ride and the car is so comfortable to drive and it's such a a relaxed ride. I did almost 20'000 miles in the first year and had zero issues with the hardware. The only issue I had so far is that in rare cases (maybe once a month) carplay takes a while to load. And a few times the navigation would not connect to the internet and I had to restart the entertainment system.

so I would give the car a 9/10 and it will get a 10/10 with the new UX design that will hopefully let me run the music app on one screen and the navigation app on another.

 

[Pragmatic]

2023 Air Pure AWD, picked up January 2024, 44k miles, lifetime efficiency 3.54.

Overall I'd give the car a 6/10.

I love the driving, software is fine, locks could be more responsive but they are good enough for me. Quality of components is where the vehicle falls short. Drivers seat bottom has worn through (at 30k miles). Lucid is replacing it under warranty, once I can get an appointment that works. I worry about the other seats. They are used maybe 1/3 as often so if they suffern similar wear they will need replacing around 100k miles and warranty will not be an option. Carpeting on the rear seat backs is thin and not robust and is showing wear.

 

[Adnillien]

I have tried disengageing CC both ways (hitting X or brakes). So far I have never gotten a resume response by touching the keypad anywhere. Do you tap the top of the touchpad, or do you need to press and hold momentarily? Something else?
I'm taking a 300 mile trip on Tuesday, so I'll try again while on the road then. Thanks to all for all of the suggestions.

For Gravity, if CC was canceled with X or the brakes, just hit the CC on button again and it will resume.