"Take the exit toward North Y City"

[jered]

I know we don't really need another thread to talk about how bad the Here map data is, but nothing says "this is a California company" like the constant navigation instructions this trip telling us to take exits for "North Y City" or the "North J Turnpike". (Only one time so far where it's tried to route us through a locked barrier on a private-access road to get to a charging station, though.)

 

[prgarg]

I know the focus right now it's on fixing bugs (as it should be), but getting Google Maps or anything better than Here should be right after in their to do list. It really detracts from the great driving experience the car provides.

 

[Miami_Lucid_Man]

Turn right at south stitch.

 

[Alex]

I know we don't really need another thread to talk about how bad the Here map data is, but nothing says "this is a California company" like the constant navigation instructions this trip telling us to take exits for "North Y City" or the "North J Turnpike". (Only one time so far where it's tried to route us through a locked barrier on a private-access road to get to a charging station, though.)

I knew Here was not a California company, but international. I asked Grok anyway:

No, HERE Technologies (the company behind HERE Maps and its automotive navigation systems) is not a California company. It is a multinational company headquartered in Eindhoven, Netherlands, with operations and offices worldwide.

Key Details​

• Origins — The company's roots trace back to Navteq, founded in 1985 in California (starting with a digital map of San Francisco), but it has since changed significantly.
• Current status — It was acquired by Nokia (Finland) in 2007, rebranded as HERE in 2012, and sold in 2015 to a consortium primarily of German automakers (Audi, BMW, Mercedes-Benz Group), with additional stakes from Intel (US), Mitsubishi, and NTT (Japan).
• Global presence — It has offices in many countries, including the US (e.g., a major office in Chicago serving as Americas headquarters), but its global HQ is in the Netherlands.

You're correct that it's international—it's owned by a mix of European, American, and Japanese entities and operates in over 50 countries.

HERE's navigation technology is widely used in automotive systems (e.g., in-car infotainment and advanced driver assistance for brands like BMW, Mercedes, Jaguar, and others), powering turn-by-turn guidance, traffic updates, and HD maps for autonomous driving features.

https://grok.com/share/bGVnYWN5LWNvcHk_60a4ac7f-e929-48f4-8bf5-2a8738b3a2f7

 

[EVCar]

Anecdotally, the GPS in our Mercedes hasn't given us any problem in Az and the West Coast.

 

[Alex]

Anecdotally, the GPS in our Mercedes hasn't given us any problem in Az and the West Coast.

Same here with Here maps in a BMW: it was able to map a left turn into our neighborhood, where the Lucid Navigation goes past the left turn lane and then makes a U-turn. The "Here We Go" phone app also maps a U-turn (don't have the BMW any longer to compare):

When trying to flag this in Here Map Creator, I noticed that there is no left turn lane and thus was not able to flag anything.

 

[jered]

I knew Here was not a California company, but international. I asked Grok anyway:

Yes, I was referring to Lucid as the "California company" in that -- HERE is an agglomeration mostly driven via Nokia. The data seems mostly OK for California and Arizona, so my point is that Lucid employees don't notice that HERE tells all of the east coast customers to drive into the sea, off of bridges, into active minefields, etc. Or that "NY City" is not "North Y City", nor is the "NJ Turnpike" the "North J Turnpike".

 

[EVCar]

Yes, I was referring to Lucid as the "California company" in that -- HERE is an agglomeration mostly driven via Nokia. The data seems mostly OK for California and Arizona, so my point is that Lucid employees don't notice that HERE tells all of the east coast customers to drive into the sea, off of bridges, into active minefields, etc. Or that "NY City" is not "North Y City", nor is the "NJ Turnpike" the "North J Turnpike".

Could this be HERE's way to entertain and keep us awake during long, boring drives?

 

[L-Dude]

I never use my car's nav, because I find using nav through car play to be much better. I would like the convenience of using the in-car nav, but my impression is that none of the in-car nav systems can match the online systems. Is that true? I mean, I understand that the HERE maps/nav is deeply flawed, but are any of the in car systems as capable as online systems?

 

[prgarg]

Tesla's

 

[DeaneG]

I never use my car's nav, because I find using nav through car play to be much better. I would like the convenience of using the in-car nav, but my impression is that none of the in-car nav systems can match the online systems. Is that true? I mean, I understand that the HERE maps/nav is deeply flawed, but are any of the in car systems as capable as online systems?

Any car that uses native Google maps, or at least Google's "Places" database, will be far superior to HERE.
Maybe HERE works reasonably well in Europe, where it is based. It's miserable in the USA.

Many, many automakers have already switched to using native Google Maps or Places. It's notable that Porsche and Mercedes are in the process of switching away from HERE, to Google - even though VW and Mercedes are part owners of HERE. I suspect that Lucid will be one of the last to switch away from HERE, if ever. After having a number of serious problems with HERE maps in my Air, in ways that have been personally expensive, I will avoid it in future car purchases.

Native Google Maps is already in place in newer models from Volvo, Polestar, GM (Chevrolet, GMC, Cadillac), Ford, Honda, Nissan, Renault, Lincoln, Mitsubishi, Acura.

Hyundai, Kia, Genesis are using Places API for richer points-of-interest data in their current nav systems and are moving towards Android Automotive with native Google maps.
Rivian is using the Google Maps Auto SDK to build their own custom navigation experience powered by Google Maps.

 

[hank-iv]

I never use my car's nav, because I find using nav through car play to be much better. I would like the convenience of using the in-car nav, but my impression is that none of the in-car nav systems can match the online systems. Is that true? I mean, I understand that the HERE maps/nav is deeply flawed, but are any of the in car systems as capable as online systems?

I never use any car's nav, or a phone's. I just drive until I smell a good hamburger and stop.

 

[jered]

Any car that uses native Google maps, or at least Google's "Places" database, will be far superior to HERE.

I'm very wary of a Google monoculture here and the abuse opportunities that brings, so I'd prefer not having Google Maps native.

On the east coast, I haven't had problems with Tesla (Mapbox-based) data for years. The HERE data just doesn't cut it, though -- Lucid maybe needs a hybrid data source solution. Otherwise I'm pretty happy with the nav system UX. It's just that I *can't trust the data*.

 

[Alex]

I'm very wary of a Google monoculture here and the abuse opportunities that brings, so I'd prefer not having Google Maps native.

On the east coast, I haven't had problems with Tesla (Mapbox-based) data for years. The HERE data just doesn't cut it, though -- Lucid maybe needs a hybrid data source solution. Otherwise I'm pretty happy with the nav system UX. It's just that I *can't trust the data*.

Not only does HERE maps have problems with locations, but the route navigation leaves a lot to be desired. Personally, I’m not as concerned about the locations as I am with the routing optimization.

 

[DeaneG]

I've had a lot of trouble with HERE locations, mostly missing POIs, sometimes with incorrect physical locations. I've learned to not trust it. Also, as others have noted, Hey Lucid's integration with HERE maps is very error prone. Because of these issues, if I want to enter a new nav destination, I have to pull over and enter it manually, than carefully check the selected destination against Google before proceeding.

 

[Cosmo Cruz]

Most common voice command on my NAV: " Make a U-turn..."


folding a paper road map is a lost art = once a rite of passage

speaking of which, the best car theft device is a clutch.

 

[Leftlane]

The answer to trying to fold those maps - who remembers these?

 

[RandomDesign]

The answer to trying to fold those maps - who remembers these?

Thomas Guide was my go to. We still had a copy of the 1998 (the year we moved here) edition San Diego one sitting on a bookshelf until a few years ago when we finally got rid of it.

 

[ejesse]

Yikes, that's a lot worse than my experience so far, but some of you definitely have a lot more miles than me. I haven't had any location issues in the DMV except a corporate campus where it thought walkways were roads

I do find the voice instructions seem to be off timing-wise though. "Turn now" is often way too laughably late to be useful and a couple of times I've had it be too early. I might just turn it off and rely on the HUD/map info so I don't get confused.

 

[Ironhorse]

+1 about feedback on Here maps.

I just do not trust them anymore. We literally drove up to a ski area last week and it kept showing a turn that was closed.

Had to turn around and drive back a mile. Waze and Apple Maps since.

Similar issue showing a non existent exit on I90. Ugh.

Lucid, not only is this not acceptable, these maps are absolutely dangerous.