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Would You Purchase Again?

C

canucklehead

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I’m about one month away from delivery of my GGT. I’m uncertain as to whether I should take delivery or eat the deposit and buy in a year or so when many of the early bugs are worked out. Mobile service is an option where I live, and it sounds like they can do some repair work using a third party site in my city, but the closest actual Lucid service center is a 10 hour drive from me.

Although I’d like to get a new vehicle, I don’t need one. My ‘21 Model S still does everything I need. It’s hard to get a sense of how impactful or prevalent the software bugs are when reading through the forums. I’m wondering if people who have already taken delivery of a GGT would buy again given their experience, and if they would buy now if in my shoes?
 
@hmp10 could weigh in for himself, but he's had probably the worst ownership experience anyone could have with his Gravitys (he and his partner bought 2). He has openly mused on the forum about potentially being done with Lucid given the massive headaches he's had. Heck, half the bugs thread is his posts. And yet, even after all that, after one was recently totaled (within the past week, I believe), he turned around and ordered a new one in days.

I have a GDE. I have had probably an "average" experience amongst the early adopters here. I haven't had anything catastrophic happen - though I am a little concerned that with my low mileage thus far that I might have a drive issue - that's definitely still TBD. But I have had a lot of bugs, some of them annoying, some embarrassing, some I'm not that worried about. The car is a little embarrassing to take coworkers in, because something isn't going to work right - the seats are loud, the AC is loud, the handles are unreliable, etc. The fob issues are really embarrassing, yes, even on latest firmware and 3.3.9.

But there's nothing else out there I'd rather be driving. I still have my 2017 Model S (which still feels good to get in and drive BTW) but the Gravity drives and handles better, has a better driver's seat/cockpit area (my Tesla has horrible everyday storage for coffee cups, wallet, Kleenex, sunglasses, random stuff I need a space for when I'm driving), better build quality, has better range, charges faster, has a better sound system, holds 2-3x the cargo, seats more people more comfortably, has better headlights. The Tesla still wins for nav IMO, and it has a lot fewer glitches and bugs. I don't hate getting into the Tesla the way I instantly have fallen out of love with my previous "old cars" when a new one comes along, but I still happily reach for my Gravity key every morning and I'm disappointed when I have to drive the Tesla (which I do because my kid is learning to drive and sorry, she doesn't touch the Gravity yet).

For me, the Cayenne is probably the only car I'd consider as an alternative, and it's not out yet, and I think it's going to be a while and have its own issues. And it will cost a ton more. And won't have SC access (which is a dealbreaker for me on any other vehicle).

TLDR; I'd buy it again, warts and all. Doesn't mean I won't bitch about it, because misery loves company, and because I do hope Lucid is reading these forums. But I see my Gravity as my Model S 2.0.
 
Nope. My lease is up and I'm not renewing. No matter how much I like the looks, dynamics and range, the dozen small software issues are driving me mad. I guess I'm not enough of an "enthusiast".

If I have to put my finger on one thing that killed the brand for me (for the moment at least) it would be their inability to fix one thing without breaking another. I had high hopes with Gravity, but its software it's just as terrible. I just don't have the patience for this.

Maybe I'll revisit in a few years, if they're going to be around by then.
 
Doubt it. It’s an annoying car that’s a pain in the ass to live with. Drives great, design is amazing, but it’s hard to live with and I think a lot of us have lost faith in the company’s ability to fix the problems. Not that they don’t acknowledge them, but that they literally cannot fix them.
 
Would 100% buy again today. Have had a nearly flawless car. Software is quirky at best and knew that going into it. Driving experience, space, range, charging, comfort is phenomenal. Already put 3k miles on it and always find myself looking for an excuse to drive it.

As has been said many times on the forums, evaluating owners' experience based on number of issues reported on this site is going to be a heavily skewed data set. Happy Gravity owners just don't have that much to say. I spend way less time on the forum since getting my Gravity haha.

Tbc, the issues that are being reported are legit and deserve to be fixed - am mostly making the case that judging *only* by the posts on this forum, you will get an inflated probability of issues experienced by a *typical* Gravity owner.
 
socktucker said:
Doubt it. It’s an annoying car that’s a pain in the ass to live with. Drives great, design is amazing, but it’s hard to live with and I think a lot of us have lost faith in the company’s ability to fix the problems. Not that they don’t acknowledge them, but that they literally cannot fix them.
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That's my concern too... can they?
 
If you made a car buying decision off of a forum be it Lucid, or any other forum, you would decide to take up walking. Forums tend to amplify the worst ownership experiences and annoyances. That’s not to say there’s no value in reading about other owners experiences, but just realize that you’re probably not getting a balanced view. The bell shaped curve suggests that most owners reside somewhere between rabid enthusiasts and the highly disgruntled. Your car can be sublime or a lemon. And expectations can play a large part in that determination.

Some of my best car ownership experiences have been nightmares for others. But often when I read their grievances I discover I’ve had similar issues but wasn’t bothered by them in the same way. I would say that’s been true in my Lucid ownership experience as well.
 
Northpointe said:
Some of my best car ownership experiences have been nightmares for others. But often when I read their grievances I discover I’ve had similar issues but wasn’t bothered by them in the same way. I would say that’s been true in my Lucid ownership experience as well.
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This is a great point! Knowing which issues will bother you is important. I can live with software gremlins, as long as car drives fine. If hardware failures (aka can't drive) started happening, I'd be way less tolerant (and knew that going in). As far as I have seen on the forums, very limited instances of "can't drive" hardware failures reported.
 
WeighingGravity said:
@hmp10 could weigh in for himself, but he's had probably the worst ownership experience anyone could have with his Gravitys (he and his partner bought 2). He has openly mused on the forum about potentially being done with Lucid given the massive headaches he's had. Heck, half the bugs thread is his posts. And yet, even after all that, after one was recently totaled (within the past week, I believe), he turned around and ordered a new one in days.

But there's nothing else out there I'd rather be driving.
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That was my dilemma. If there were anything on the market that came close to rivaling the Gravity as a 7-seater in terms of its balance of interior space, driving dynamics, and the understated style and quality of its interior the software torments we've been enduring would have been enough for me to take the exit ramp this accident created.

But the car is so far beyond anything else in the 7-seater category on everything that matters to me beyond the software that I decided to replace it with yet another Gravity in the hope that Lucid will finally clean up their mess as effectively as they finally managed to do with the Air's software.
 
Personally, I would--I needed a 3 row to accommodate an expanding family, and I came from an ICE car, so there were many benefits to be had in switching just because I was going from gas to electric, then add onto that how great the driving is (I love how the Gravity drives and have literally gone for a loop around the highway sometimes for no reason at all other than to spend some more time driving this car. I absolutely love it), all of which make the daily reset (sometimes 2) that I have to do feel like no big deal. However, in your shoes, I wouldn't switch. You've already got a presumably long range EV that has great sound, great performance, good driving characteristics, solid software, etc, so if you don't need the space, you don't need the charging performance, you don't need the extra 2 seats, you don't need the range (which, buyer beware, the Gravity's range is more like 280-350 miles, NOT the 380-450 that Lucid claims), and you don't need the extra "luxury," then I'm not sure you've got much to gain by switching.
 
hmp10 said:
That was my dilemma. If there were anything on the market that came close to rivaling the Gravity as a 7-seater in terms of its balance of interior space, driving dynamics, and the understated style and quality of its interior the software torments we've been enduring would have been enough for me to take the exit ramp this accident created.

But the car is so far beyond anything else in the 7-seater category on everything that matters to me beyond the software that I decided to replace it with yet another Gravity in the hope that Lucid will finally clean up their mess as effectively as they finally managed to do with the Air's software.
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I notice you didn't mention range (which is good since I'm betting your Gravities, like mine, doesn't get meaningfully more real world range than its competitors), so I'd say the ID Buzz is a worthy contender in that case. Oh. You but you did say "understated style." Haha never mind then.
 
I agree and disagree with your assessments on range. My Gravity is getting about 310 miles of real-world range in the cold on a 100% charge. So yes, definitely a lot less than the probably 370 or so it's rated for (DE, 7 seats, mid wheels). That may not be a ton less than some other EVs, but it's a lot more than the ID Buzz. And with SC access and good charging efficiency, this further levels the playing field. I agree I'm conflating range with other factors, but these are the factors that really matter when road tripping.
 
Your question is an important one, and the responses so far really highlight how different Gravity ownership experiences can be. Sometimes it really does feel like a few of us are driving the calm, well-balanced Gravity that quietly sips chamomile tea… while others somehow ended up with the high-energy version that needs daily meditation and possibly a mild tranquilizer to stay focused. There truly seems to be a divide between the blessed ones whose cars behave beautifully and the non-blessed mortals (I am firmly in this group) whose Gravities like to show a bit more personality. Reliability varies more than it should, and that matters, especially when this SUV is meant for families, daily routines, and real-world dependability.

Before deciding to take delivery or wait, here are a few gentle questions that might help frame your decision. These are not meant to discourage you, only to help you understand what kind of owner the Gravity rewards right now.

1. Family considerations​

• Do you regularly drive with kids, pets, or family members who expect the car to behave predictably
• How would your household react if a screen froze, climate did something unexpected, or a handle decided to improvise at school drop-off
• Is this the main family vehicle or a fun personal car that can tolerate quirks

2. Reliability expectations​

• How important is day one reliability for you
• Are you comfortable knowing that software updates improve things, but not always in a straight line
• With the nearest service center ten hours away, how would you feel if an issue required an in-person visit instead of mobile assistance

3. Patience and personality fit​

• Are you the type who enjoys tinkering, troubleshooting, and laughing through quirks
• Do you prefer a completely predictable experience every morning
• Where would you place your quirk tolerance on a scale of 1 to 10
• Do you get more joy from cutting-edge engineering or from peace-of-mind consistency

4. Lifestyle and backup options​

• Do you have a backup car if something needs a few days to sort out
• Do you frequently take trips where reliability becomes non-negotiable
• Do you have the time and emotional space to deal with an unexpected reboot ritual on a busy day

No one here is trying to talk you into or out of anything. The truth is that Gravity ownership right now is a tale of two experiences: some cars are calm and flawless, others are brilliant but unpredictable. Only you know which version fits your life best.

And lastly, apologies for the length. I keep telling myself I am learning brevity, but every time someone asks a thoughtful question, my Gravity-owner heart gets involved and suddenly we are all reading paragraphs. Sorry, and thank you for the patience! 😄
 
chrisbworth said:
I notice you didn't mention range (which is good since I'm betting your Gravities, like mine, doesn't get meaningfully more real world range than its competitors), so I'd say the ID Buzz is a worthy contender in that case. Oh. You but you did say "understated style." Haha never mind then.
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My four years of experience with an Air and several months with a Gravity certainly show they don't get close to EPA range on a road trip. However, having owned a Tesla during that time period and having friends who own Volvo and Chevy EVs, I can confirm the Lucids still have the highest real-world range in absolute miles.

I didn't mention range in my post because it's actually not that relevant to me. After four miserable years of Electrify America and other CCS charging on road trips, I'm much more interested in the Gravity's charging speed and access to Tesla Superchargers which have been superb so far.
 
I would. my AT rarely gives me hard times, and it's been pretty reliable for the past 3 years.
 
hmp10 said:
My four years of experience with an Air and several months with a Gravity certainly show they don't get close to EPA range on a road trip. However, having owned a Tesla during that time period and having friends who own Volvo and Chevy EVs, I can confirm the Lucids still have the highest real-world range in absolute miles.

I didn't mention range in my post because it's actually not that relevant to me. After four miserable years of Electrify America and other CCS charging on road trips, I'm much more interested in the Gravity's charging speed and access to Tesla Superchargers which have been superb so far.
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Yeah, I used 85% of my battery to go 230 miles from Birmingham to Memphis (the stretch that's made me wait many years longer than I would have otherwise waited to get an EV) driving as fast as traffic allowed (i.e. around 83mph). On the way there I went from 99 to 14, and on the way back I did 88 to 3. So like 2.3-2.4 miles per kWh. I do wish I could do the trip from 80% (and I probably could if I stuck to 70--if I baby the car and keep it at 70, I *can* do 2.9mpkWh), but one of my reasons for waiting so long was that I didn't want to have to change my driving habits around a car's needs). Still, I really have no complaints about the usability of the Gravity's range, just frustrations with the EPA rules and Lucid's, uh, optimism. But as you pointed out, the charging is so good it really hardly matters.
 
Something else to consider. I own two EVs, a Jaguar I-Pace and Air GT. I’ve been largely satisfied with both since purchasing but neither has been problem free. From a software perspective they are vastly different. The Jaguar has received less than a dozen OTA updates since its production and the “In Control” software still has issues. JLR has largely abandoned software updates so the system essentially is what it is and I can live with it. I still thoroughly enjoy the car and appreciate its uniqueness much like the Lucid.

The Lucid on the other hand has had 82 OTA updates (and counting)! While the car still has some software issues the company is clearly committed to improvement. They’ve even gone as far as offering existing owners an opportunity to upgrade hardware, albeit at a cost.

In considering a Gravity realize that the software will likely get better over time. You’ll have to decide if that’s something you can live with. I recall a review from one of the mainstream car magazines awhile back that said when they took delivery of their Air it was a maddening experience and none of their staff wanted to drive it because of software issues. But over time those issues were resolved through updates and the car became a staff favorite. That’s likely the path the Gravity will follow. Some will be able to live with it while others will find it completely unacceptable. And neither are wrong. You have to decide, ideally before you buy or lease, which camp you’re in.
 
Honestly kinda torn. It is just a truly amazing vehicle when it all does what it should. The main issue for me is distance to the SC and the problems that have arisen for me bc of that. I probably would not buy again based on that, but if I lived in comfortable driving distance to one, then I'd be ok buying another and dealing with the bugs and other small issues.
 
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