What is going on with orders?

[RandomDesign]

Dream Edition deposits were non-refundable and any order once in production is no longer refundable.

 

[PGHGravity]

Dream Edition deposits were non-refundable and any order once in production is no longer refundable.

I can see Dream Editions being a special case, but I cancelled an in production order in favor of an inventory car and got a refund.

 

[RandomDesign]

I can see Dream Editions being a special case, but I cancelled an in production order in favor of an inventory car and got a refund.

Yeah, I think those are a case by case. If you just cancel they're probably less likely to refund versus someone that cancelled because they took an available vehicle.

 

[EVCar]

I can see Dream Editions being a special case, but I cancelled an in production order in favor of an inventory car and got a refund.

I'm not sure I understood the OP's message.
If they found one for him. and he didn't take it, I wouldn't expect Lucid to refund.
Also, Lucid clearly stated the deposits for Dreams are non-refundable.
What's the ground for the complaint?
Looks like that was his first post, too.

 

[iorchii]

Confirming I cancelled (2) in production Gravity & took delivery of an available Gravity.
Received refund for both cancellations without issue.
I did ask my SA about in production DE, there has been exceptions if DE was not delivered in the projected timeline & buyer couldn't compromise with another DE or GGT they would issue a full refund. But that is the discretion of the SA & Manager, because they process the refund.