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stevestraley

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Air Touring
All,

Over a week ago I contacted Scottsdale for service request and spoke to Tyler. This is my first service since buying the car, used. Since I live in Las Vegas he told me that the mobile service would contact me "soon".

Well... it's been over a week and still no phone call so I am wondering what time line does "soon" represent? This month, this year, next year... when?

Steve
 
Squeaky wheel gets the grease.. call Tyler back and politely ask for a status on your appointment. "Soon" will be entirely dependant on the workload of your local service center.
 
knewman said:
Squeaky wheel gets the grease.. call Tyler back and politely ask for a status on your appointment. "Soon" will be entirely dependant on the workload of your local service center.
Click to expand...
Thanks I'll do that tomorrow but am a bit surprises.
 
I have a brand new 26 with rattles, a module error, and some ticking noise under the car. Can’t get a call or email back from service.
 
I have had no success with either emails or texts. But calls work. I usually call later in the afternoon and I haven’t had issues getting through.
 
Honestly I just call the number on the website. Not a specific service location.
 
socktucker said:
I have a brand new 26 with rattles, a module error, and some ticking noise under the car. Can’t get a call or email back from service.
Click to expand...
I assumed the ticking noise is normal... mine (26) also makes it especially during startup when it first wakes up. Are you sure it's a problem?
 
goldengate said:
I assumed the ticking noise is normal... mine (26) also makes it especially during startup when it first wakes up. Are you sure it's a problem?
Click to expand...
It only did it once! It has a lot of other issues and is going back to Lucid service in a few weeks
 
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