Final bill from Lucid financial Services (Lease end)

I just feel so so bad for all the amazing engineers and managers, and Peter too.
They poured heart and sweat into making an amazing product, with amazing technology, and that reputation is all being destroyed by a bunch of finance people and some lowbrow bank.
Sad.
 
thought everything would be fine, just like the Lucid representative told me — but no. Today, I received a bill in the mail:

• $1,230 – Excess wear and tear

• $650 – Missing charging cable

• $585 – Small dent (see pictures)

I followed everything Lucid told me to do: get a pre-inspection to ensure there were no damages, and repair anything if needed. I ordered the pre-inspection, the inspector came, and the same day I received a report showing $0 charges. The small dent was noted in the report and listed as normal wear and tear — it’s smaller than a credit card or golf ball.

Then came the post-inspection, done by the same company (https://www.autovinlive.com/) but apparently a different inspector. Suddenly, that same dent became “excess wear and tear” and — boom — $585 added to the bill. If the first inspection had flagged it, I would have fixed it immediately for $100 and moved on.

As for the charging cable — when I returned my car, the Lucid rep told me it was mine to keep because it was part of a promotion when I leased the car. I even asked him twice to confirm, and he said “no worries.” So I kept it (though honestly, I have no idea why I’d even need it now). And yet… I got charged $650 for a “missing cable.”

I’ve already called Lucid Financial Services to dispute the charges. Let’s see what happens.

This has been a really negative experience, and I would never lease a Lucid again.

I sympathize, dealing with same issue ATM

However, please see Marqie's (lucid employee) post on page 19 of the "Lease return excess wear & tear" discussion started by dapellegrini . She gives a contact number to query these issues.
 
I was trying to figure out whether to lease new or buy used, and discussions like these were a reason I opted to buy a used one, '23 AT with 14k miles.
 
I was trying to figure out whether to lease new or buy used, and discussions like these were a reason I opted to buy a used one, '23 AT with 14k miles.
discussions like this is why I walked away from lucid upon my lease termination, I am still awaiting the final invoice
 
does it matter? The crime is 2 inspections with 2 different outcomes

That would be hilarious if you used a different cable and then hit with the bill missing cable
sounds like the 2nd inspector was a jobsworth and had a stick up their a**
 
After reading this thread and the much longer one about the same topic, I question if I will be placing my lease deposit tomorrow morning. I was going to sleep on it. Now I feel like I should get some kind of “Lucid lease return insurance” first.

Is anyone from Lucid seeing this?
 
After reading this thread and the much longer one about the same topic, I question if I will be placing my lease deposit tomorrow morning. I was going to sleep on it. Now I feel like I should get some kind of “Lucid lease return insurance” first.

Is anyone from Lucid seeing this?
Yes they have an updated post front page now
 
thought everything would be fine, just like the Lucid representative told me — but no. Today, I received a bill in the mail:

• $1,230 – Excess wear and tear

• $650 – Missing charging cable

• $585 – Small dent (see pictures)

I followed everything Lucid told me to do: get a pre-inspection to ensure there were no damages, and repair anything if needed. I ordered the pre-inspection, the inspector came, and the same day I received a report showing $0 charges. The small dent was noted in the report and listed as normal wear and tear — it’s smaller than a credit card or golf ball.

Then came the post-inspection, done by the same company (https://www.autovinlive.com/) but apparently a different inspector. Suddenly, that same dent became “excess wear and tear” and — boom — $585 added to the bill. If the first inspection had flagged it, I would have fixed it immediately for $100 and moved on.

As for the charging cable — when I returned my car, the Lucid rep told me it was mine to keep because it was part of a promotion when I leased the car. I even asked him twice to confirm, and he said “no worries.” So I kept it (though honestly, I have no idea why I’d even need it now). And yet… I got charged $650 for a “missing cable.”

I’ve already called Lucid Financial Services to dispute the charges. Let’s see what happens.

This has been a really negative experience, and I would never lease a Lucid again.

Definitely worth charging you for that. But initial inspection should have charged you for it.
 
After reading this thread and the much longer one about the same topic, I question if I will be placing my lease deposit tomorrow morning. I was going to sleep on it. Now I feel like I should get some kind of “Lucid lease return insurance” first.

Is anyone from Lucid seeing this?
Buy the car. Why lease and go through all this. You even have to remove tint. Not worth it IMO.
 
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