- Joined
- Apr 9, 2024
- Messages
- 277
- Reaction score
- 466
- Location
- San Diego, CA
- Cars
- Air Touring, Model Y AWD
- Referral Code
- Z6C15AB2
I have a few questions that I hope @marqie can address, or anyone with solid/reliable information can chime in.
1- Since the limit of referrals has been reduced to 4 lately, do cancelled orders count toward the limit?
The terms and conditions state the following: The limit will be reached when there are 4 confirmed orders using one referral link, which seems to indicate that a cancelled order would still count towards the limit, but I noticed a minor change in the way referrals shows up in the app, orders placed do not count in the box of number of referrals (highlighted below) like they used to do last year. Is this a glitch or will they only count towards the limit after they’re delivered?
2- We understand that the referral program is only available to current Lucid customers, but what will happen when leasing customers return their vehicles? Will their referral accounts be immediately terminated? Will they lose all their referral points by the end of their lease? Or maybe there will be a grace period? Will they be able to still use their points even if they temporarily don't have a Lucid vehicle in their account?
I know I’m asking too many questions about this scenario, but given the current delays with the Gravity, I’m worried some of the lease customers who are waiting for the Gravity might have a gap between the end of their current 18-month Air lease and the delivery of their Gravity, unless the lease is extended or they’re given a higher priority with the delivery of the Gravity. Any clarifications would help.
3- This one is a minor observation, but has been annoying me for a while now
. Can we get a more accurate representation of the vehicles shown in the referral window in the app. The Air Pure (in the picture above) is not available with a glass roof, and Lucid doesn’t recommend installing 21” wheels on it. Also the Air Touring (in the picture below) is shown with DE wheels, which is not accurate, and extremely hard to make it happen as DE wheels aren’t sold in Lucid’s accessories store.
1- Since the limit of referrals has been reduced to 4 lately, do cancelled orders count toward the limit?
The terms and conditions state the following: The limit will be reached when there are 4 confirmed orders using one referral link, which seems to indicate that a cancelled order would still count towards the limit, but I noticed a minor change in the way referrals shows up in the app, orders placed do not count in the box of number of referrals (highlighted below) like they used to do last year. Is this a glitch or will they only count towards the limit after they’re delivered?
2- We understand that the referral program is only available to current Lucid customers, but what will happen when leasing customers return their vehicles? Will their referral accounts be immediately terminated? Will they lose all their referral points by the end of their lease? Or maybe there will be a grace period? Will they be able to still use their points even if they temporarily don't have a Lucid vehicle in their account?
I know I’m asking too many questions about this scenario, but given the current delays with the Gravity, I’m worried some of the lease customers who are waiting for the Gravity might have a gap between the end of their current 18-month Air lease and the delivery of their Gravity, unless the lease is extended or they’re given a higher priority with the delivery of the Gravity. Any clarifications would help.
3- This one is a minor observation, but has been annoying me for a while now
. Can we get a more accurate representation of the vehicles shown in the referral window in the app. The Air Pure (in the picture above) is not available with a glass roof, and Lucid doesn’t recommend installing 21” wheels on it. Also the Air Touring (in the picture below) is shown with DE wheels, which is not accurate, and extremely hard to make it happen as DE wheels aren’t sold in Lucid’s accessories store. 
