Via email:
The attached notification letter is being shared in accordance with the National Traffic and Motor Vehicle Safety Act. We’ve determined that a defect relating to safety exists in certain 2022 Lucid Air vehicles.
Lucid has determined that on certain model year 2022 Lucid Air vehicles with subframes manufactured by a supplier, the tow eye attachment bracket at the vehicle subframe may have been manufactured with inadequate adhesive properties, which could result in the unexpected detachment of the tow eye during recovery operations. Such an unexpected detachment could occur without warning and risks causing property damage or injury.
When Lucid is ready to perform recall repairs, Lucid will permanently secure the vehicle’s tow eye attachment to the subframe at NO COST to the customer.
The tow eye should not be used until the recall repair is completed on your vehicle by a Lucid Service Center. Lucid also advises that the tow eye be physically removed from the vehicle trunk until after the recall repair is completed to ensure that it is not used in the event recovery services are required. The tow eye is in the trunk of your vehicle, located on the underside of the right-hand floor panel.
Lucid expects that it will be ready to begin scheduling repair appointments on or about November 14, 2022. At that time, Lucid will provide official notice of the recall to you via email and U.S. mail.
In the meantime, you can safely drive your vehicle as usual. If it is necessary to load the vehicle onto a flat bed or other tow truck, the recovery service should employ wheel dollies.
If you no longer own this vehicle or would like to update vehicle ownership or contact information, please contact Lucid Customer Care at [email protected] or 1-888-99-LUCID (1-888-995-8243).
Sincerely,
Lucid USA, Inc.
The attached notification letter is being shared in accordance with the National Traffic and Motor Vehicle Safety Act. We’ve determined that a defect relating to safety exists in certain 2022 Lucid Air vehicles.
Lucid has determined that on certain model year 2022 Lucid Air vehicles with subframes manufactured by a supplier, the tow eye attachment bracket at the vehicle subframe may have been manufactured with inadequate adhesive properties, which could result in the unexpected detachment of the tow eye during recovery operations. Such an unexpected detachment could occur without warning and risks causing property damage or injury.
When Lucid is ready to perform recall repairs, Lucid will permanently secure the vehicle’s tow eye attachment to the subframe at NO COST to the customer.
The tow eye should not be used until the recall repair is completed on your vehicle by a Lucid Service Center. Lucid also advises that the tow eye be physically removed from the vehicle trunk until after the recall repair is completed to ensure that it is not used in the event recovery services are required. The tow eye is in the trunk of your vehicle, located on the underside of the right-hand floor panel.
Lucid expects that it will be ready to begin scheduling repair appointments on or about November 14, 2022. At that time, Lucid will provide official notice of the recall to you via email and U.S. mail.
In the meantime, you can safely drive your vehicle as usual. If it is necessary to load the vehicle onto a flat bed or other tow truck, the recovery service should employ wheel dollies.
If you no longer own this vehicle or would like to update vehicle ownership or contact information, please contact Lucid Customer Care at [email protected] or 1-888-99-LUCID (1-888-995-8243).
Sincerely,
Lucid USA, Inc.
