JD Powers 2022 Initial Quality Study

[Thinjake]

Some interesting pieces of information:

• Vehicle problems reached record high in 36 years of study
• 11% increase from 2021
• Largest area of problems was infotainment such as Apply CarPLay, Android Auto, Bluetooth, Voice Recognition,
• Problems with driver assistance also increased YOY, with lane departure warning and lane keeping assist the highest in category
• Owners of electric and hyrbid had more issues than ICE.

 

[Slam08]

2022 U.S. Initial Quality Study (IQS)

TROY, Mich.: 28 June 2022 — In the wake of the COVID-19 pandemic, initial vehicle quality notably declined, according to the J.D. Power 2022 U.S. Initial Quality StudySM (IQS), released today. The disruptions caused by the pandemic—supply chain issues, record-high vehicle prices and personnel...

www.jdpower.com

 

[Sandvinsd]

I’ll hate to see where Lucid falls the first time they are included. Hope many of the issues are resolved by then.

 

[Steveinarizona]

Not good I would expect. The problem with the initial quality studies is that they don't differentiate between a life threatening defect (e.g., a wheel falling off) and a relatively meaningless defect in terms of safety (e.g., a body panel somewhat misaligned).

 

[CLTGT]

Well, it is a "Quality" study and not a "safety" study.

 

[Slam08]

Not good I would expect. The problem with the initial quality studies is that they don't differentiate between a life threatening defect (e.g., a wheel falling off) and a relatively meaningless defect in terms of safety (e.g., a body panel somewhat misaligned).

They have different dependability criteria.

Initial quality is always a little reputation driven. I don’t really care much about initial quality, I feel like most manufacturers are within a standard deviation of each other. Unless of course you are a startup.