Issues with Sirius/XM

[WJB]

I m having a real problem with my Sirius/XM app. It is totally unreliable and randomly won’t work. When it does come back on, it has erased all of the favorites and history that I have previously saved and I have to start over only for it to shut down again and begin again. I have brought this to Customer Service attention multiple time and all I get is that I have a weak XM signal. Not sure why that would be a problem because my other car that has XM never has a problem. Very frustrating/very disappointed. Does anyone have an answer to this issue?

 

[Bobby]

I m having a real problem with my Sirius/XM app. It is totally unreliable and randomly won’t work. When it does come back on, it has erased all of the favorites and history that I have previously saved and I have to start over only for it to shut down again and begin again. I have brought this to Customer Service attention multiple time and all I get is that I have a weak XM signal. Not sure why that would be a problem because my other car that has XM never has a problem. Very frustrating/very disappointed. Does anyone have an answer to this issue?

It’s streaming, not satellite. How’s the cell signal in your area? Mine has the same problems, solved with CarPlay.

 

[WJB]

My cell service is great; mostly 5G. I can get XM through my phone app without issue. This really started after I downloaded CarPlay. My signal strength is 4 bars. With this sophisticated vehicle, it ought to just work.

 

[Neurio]

Pretty sure it's still in beta given that we all still have the free access. I'm guessing they're still working out the kinks.

 

[Amster]

I have SiriusXM in my other car, through satellite. When I drove it yesterday, I had a message saying Satellite Not Found. I drove the Lucid later, and it worked fine. Nothing in life always works perfectly.

 

[BJR]

I m having a real problem with my Sirius/XM app. It is totally unreliable and randomly won’t work. When it does come back on, it has erased all of the favorites and history that I have previously saved and I have to start over only for it to shut down again and begin again. I have brought this to Customer Service attention multiple time and all I get is that I have a weak XM signal. Not sure why that would be a problem because my other car that has XM never has a problem. Very frustrating/very disappointed. Does anyone have an answer to this issue?

Same for me.