Trying to get anything done around Tysons is a hit or miss proposition. Tesla encountered the same issues before they opened service centers in Arlington and Richmond.
Is Lucid outsourcing?
- Thread starter thyname
- Start date
Their new service scheduling team is subpar to nonexistent. Many calls, texts and emails have gone unanswered (Aaron, Geo, Giorgio). Good luck. I’ve owned 3 Lucid Vehicles since they first started selling them. The customer service team at Tysons was always, professional, prompt and efficient at returning calls and following up. But since the new ‘team’ started it is beyond frustrating. I’m at the point of filing a Lemon Law Complaint, since some of the original issues haven’t been resolved from my delivery. My Gravity GT was in the shop for weeks and they assured me everything was addressed.
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