IOS Lucid widget

[Janger]

My lucid widget doesn’t show much. Is this how it suppose to be or am I doing something wrong?

 

[Shuasha]

Umm, that's not right. Maybe reboot your phone?

 

[Janger]

I rebooted my phone and it didn’t change.

 

[Bobby]

My lucid widget doesn’t show much. Is this how it suppose to be or am I doing something wrong?

Weird. Mine is working normally.

 

[joec]

My lucid widget doesn’t show much. Is this how it suppose to be or am I doing something wrong?

What you are looking at there is the "template" of the widget. It's what you see when the widget isn't talking to the app at all.

Have you opened the app since installing the widget? I find with some widgets, communication between the widget and the app can be interrupted until the app gets a chance to open and initialize.

 

[Janger]

If I click on the widget, it opens the app and the app works fine. The widget doesn’t show any information.

 

[joec]

If I click on the widget, it opens the app and the app works fine. The widget doesn’t show any information.

Hmm. Not sure what's happening, then. I assume your other widgets are all updating properly?

 

[HC_79]

Maybe uninstall it and reinstall and see if that fixes it.

 

[Janger]

I upgraded to iOS 16.2. Uninstall and reinstalled the widget. Nothing works. Oh well. Time to give up. It wasn’t meant to be.

 

[Janger]

Hmm. Not sure what's happening, then. I assume your other widgets are all updating properly?

Other widgets work fine.

 

[joec]

Other widgets work fine.

I’d report it as a bug to Lucid, then. Something is awry there with the communication.

 

[Janger]

I’d report it as a bug to Lucid, then. Something is awry there with the communication.

Will do. Will call customer care.

 

[Adnillien]

Will do. Will call customer care.

I would email them the screenshots, that will help them debug it.

 

[Janger]

I would email them the screenshots, that will help them debug it.

I sent them this

 

[Shuasha]

The only other thing I can think of is what permissions you've given the app.

 

[Janger]

Attached are my settings. It sure if there are other permissions I need to check

 

[joec]

Attached are my settings. It sure if there are other permissions I need to check View attachment 8612

I'm guessing if you turn on Bluetooth, that doesn't help?

 

[Janger]

I'm guessing if you turn on Bluetooth, that doesn't help?

No. it doesn’t help.

 

[Bob Lahblaw]

Well, you are a step ahead of me. Lucid isn’t even listed on my iPhone’s list of “More Widgets” when I try to edit the widget screen to add another widget.

EDIT: correction, it’s not available to add to the “Today View” (accessed by swiping right) list of widgets. But, no problem after-all to add it to home screen.

 

[Janger]

Well, you are a step ahead of me. Lucid isn’t even listed on my iPhone’s list of “More Widgets” when I try to edit the widget screen to add another widget.

I am just going to give some time and maybe it will miraculously work.