Homelink Won’t Delete

[Jonnyc]

had to get a new garage door opener and tried to delete the old from my homelink but it wont delete. The box comes up that asks if I’m sure I want to delete, I hit “delete”, the delete box grays out, and then nothing happens, it just sits there grayed out. I can close the box with the “x” in the corner but the old garage program is still there. I tried to reprogram the old “garage” program but it won’t accept the signal from the remote. I hold it close to the L and the horn never beeps. Its a Liftmaster 87802 that shouldn’t have a problem with Homelink.

 

[Bobby]

had to get a new garage door opener and tried to delete the old from my homelink but it wont delete. The box comes up that asks if I’m sure I want to delete, I hit “delete”, the delete box grays out, and then nothing happens, it just sits there grayed out. I can close the box with the “x” in the corner but the old garage program is still there. I tried to reprogram the old “garage” program but it won’t accept the signal from the remote. I hold it close to the L and the horn never beeps. Its a Liftmaster 87802 that shouldn’t have a problem with Homelink.

Try new batteries in the remote. Seems silly, but that helped in my case.

 

[PoZulu]

I have been told by the service dept that a "factory reset" that will wipe out all your settings is required. Also that it's a known problem that will be fixed in an OTA one day.
In the meantime I renamed it "does not work", thought it might shame the service dept into figuring out a better answer.

 

[TakeDuo]

Yes, service had to factory reset mine. Same response from them. They tried everything to delete the old one and they could not. Just had to re-add.

 

[Bob Lahblaw]

I recently moved, and have been trying to delete the “old” garage. Running into the same issue (asks if I want to “delete”, grays out, and then…nothing). Not a fan of factory resetting and then having to re-program the two new garage doors. Also, not a fan of being capable of opening the new homeowner’s garage.

 

[hs22]

Had the same issue after I accidentally reset my garage opener and had to re-program the Lucid. So I had a non-functional entry that I renamed to 'DO NOT USE' and the new one. Finally, I deleted both of them and then re-programmed the Lucid so that I had one entry. This was suggested by Support and I don't believe I had to a 'factory reset' of all settings.

 

[SM_NCarolina]

Same issue, I'll wait for that ONE DAY when this will be resolved. Mine is same garage door opener but had to reprogram my car but couldn't delete old one that stopped working.

ONE DAY THAT UPDATE will resolve, keeping fingers crossed. Lucid software has come along way and hopefully it'll keep improving but at a better pace.