I've had my car since late December. But due to a multitude of factors (wrong tires for the snowy winter, busy schedule, holidays, no reliable preconditioning of the cabin), it took a while to put 1k miles on it. I finally put 1k miles on my car (Dream Edition P). So I figure I can share some insights to contribute to the greater good.
TLDR:
This is a very nice car that makes me appreciate just how special my Etron is to me. I'm glad I bought my Air. And I hope they improve.
Background.
I own a 2019 ETron Edition 1. I took delivery in May, 2019, IIRC. It was the first one in my state. I settled on the Etron for two reasons. I am a big Volkswagen Auto Group fan. This was my 19th VAG car. Second, I wanted a car, not a piece of technology. In other words, VAG knows how to build cars (unlike the Tesla Model 3 I had reserved). And the Etron is primarily a car and works just like a car (that's powered by batteries). The Etron just works. It has some software glitches like all modern cars. But ultimately, it works nicely. It has a nice, modern interior. And all the familiar VAG things that I like.
Tech
The Air is a piece of technology that does a very, very good, very believable impression of a car. Its "post-modern" interior is nice and hits a nice balance between car and tablet. The app's inability to connect to the car on demand is utterly frustrating and effectively renders many of its 'cool' features moot for me. (I live in a very cold climate, so not being able to preheat the car in winter influenced my decision to take the Etron 10 times out of 10). If Lucid can fix that, I think they'd have a very good car. (I'm more than happy to pay a monthly fee for it. I do it for my all my other cars).
The Air is probably not a good fit if this is your first electric, IMHO. Many of the eccentricities of driving electric are very pronounced with the Air. And, to effectively drive it (and achieve close to the stated range), you really need to re-learn how to drive. That said, I wouldn't hesitate to recommend to most people as their first electric. It just requires a bit of re-training for most people (as do ALL electrics).
Dreamdrive is disappointing and very lackluster. I certainly hope that we can move to a hands-free or at least semi-autonomous like my etron. The distracted driver warning system is awful. It won't let me look at my mirrors without sounding an alarm. I have a hard time trusting the software if it can't tell the difference between me looking at my mirrors.
Range
I have no idea. I only have 1k miles on it. I've only had to charge a handful of times, so I guess that says something. I have only done one acceleration run with launch mode. It was fast. But I'm not really into driving like an asshole on public streets, so I'll save that for a track some time.
Service
Service has been great. I live in a less populated area. I have my tech's cell number. If I have an issue, I just send him a message and he's responsive. I work close to where he lives, so it is easy to meet up. He is kind, likable, and has done a great job so far. That's not sustainable as a company, of course. But I love it and will take advantage of it as long as I can. (My area just got its very first Tesla center a couple of months ago, so I hope it lasts a while).
Overall
I like my Air. I like being one of the early adopters. I think it's pretty neat. They just really, really need to fix some of the tech issues. Lucid has been very receptive and willing to listen to what I have to say. I had a great buying experience and my advisor was very responsive. Customer care has been great. Not sure if this level of service is scalable. But at least for us early adopters, it has been great to receive personalized service.
TLDR:
This is a very nice car that makes me appreciate just how special my Etron is to me. I'm glad I bought my Air. And I hope they improve.
Background.
I own a 2019 ETron Edition 1. I took delivery in May, 2019, IIRC. It was the first one in my state. I settled on the Etron for two reasons. I am a big Volkswagen Auto Group fan. This was my 19th VAG car. Second, I wanted a car, not a piece of technology. In other words, VAG knows how to build cars (unlike the Tesla Model 3 I had reserved). And the Etron is primarily a car and works just like a car (that's powered by batteries). The Etron just works. It has some software glitches like all modern cars. But ultimately, it works nicely. It has a nice, modern interior. And all the familiar VAG things that I like.
Tech
The Air is a piece of technology that does a very, very good, very believable impression of a car. Its "post-modern" interior is nice and hits a nice balance between car and tablet. The app's inability to connect to the car on demand is utterly frustrating and effectively renders many of its 'cool' features moot for me. (I live in a very cold climate, so not being able to preheat the car in winter influenced my decision to take the Etron 10 times out of 10). If Lucid can fix that, I think they'd have a very good car. (I'm more than happy to pay a monthly fee for it. I do it for my all my other cars).
The Air is probably not a good fit if this is your first electric, IMHO. Many of the eccentricities of driving electric are very pronounced with the Air. And, to effectively drive it (and achieve close to the stated range), you really need to re-learn how to drive. That said, I wouldn't hesitate to recommend to most people as their first electric. It just requires a bit of re-training for most people (as do ALL electrics).
Dreamdrive is disappointing and very lackluster. I certainly hope that we can move to a hands-free or at least semi-autonomous like my etron. The distracted driver warning system is awful. It won't let me look at my mirrors without sounding an alarm. I have a hard time trusting the software if it can't tell the difference between me looking at my mirrors.
Range
I have no idea. I only have 1k miles on it. I've only had to charge a handful of times, so I guess that says something. I have only done one acceleration run with launch mode. It was fast. But I'm not really into driving like an asshole on public streets, so I'll save that for a track some time.
Service
Service has been great. I live in a less populated area. I have my tech's cell number. If I have an issue, I just send him a message and he's responsive. I work close to where he lives, so it is easy to meet up. He is kind, likable, and has done a great job so far. That's not sustainable as a company, of course. But I love it and will take advantage of it as long as I can. (My area just got its very first Tesla center a couple of months ago, so I hope it lasts a while).
Overall
I like my Air. I like being one of the early adopters. I think it's pretty neat. They just really, really need to fix some of the tech issues. Lucid has been very receptive and willing to listen to what I have to say. I had a great buying experience and my advisor was very responsive. Customer care has been great. Not sure if this level of service is scalable. But at least for us early adopters, it has been great to receive personalized service.
