Air Pure owner from Nashville

Hey Tim, did you buy Lucid? I was wondering if you could share your opinion based on your research, I live in Nashville and my concern are around the service.
Hey Hari, I haven't yet made my purchase, though I'm definitely still headed in that direction. Access to service has been one of the main decision points, so I've been investigating that thoroughly. (I'm one of those weird/annoying people who researches something to death before I pull the trigger.) For a while I was getting mixed indications of whether the Nashville service center is still open and operational. According to several people that I've contacted at Lucid, it's still active and mobile service is still offered here as well. There's even a local body shop that they've contracted to do those types of repairs. Major work gets sent out of state (Roswell, GA, I believe), which isn't too bad.

The more I learn, the more at-ease I am with purchasing a Lucid - at least as far as the car itself and the options for servicing it are concerned. Of course, the company's long-term viability is still a little more of an unknown/unknowable than most of us would like, but I'm beginning to make my peace with that. (Fingers crossed for the 3 new models to make a much needed big mass-market splash.)
 
Hey Tim, Thank you for your response. I have made a deposit and submitted my application. I am uncertain about the company's outlook and the vehicle's quality. I called Lucid customer service to inquire about the service in Nashville, and they informed me that they would send a service technician to my home to address any issues through mobile service. They will take the car at their expense if there is an issue that cannot be resolved on-site by mobile service. I believe we are getting close to making a decision before the tax credits end. I need to decide by the end of the day today if I will get it over the weekend. Would you mind connecting over the phone to discuss and share your thoughts? I will DM you my contact number.
 
Curious how the experience is going in BNA? Looking into trading into a Lucid - Likely an Air, but trying to convince the wife on getting over her minivan aversion. I'm about halfway between Nashville and Knoxville, near Dale Hollow. To say I am remote is an understatement, but I'm used to tripping my Taycan to Knoxville for service.
 
So it’s weird but not bad. I am in a recall right now. It seems like it’s a fairly minor issue. And they are going to ship the car to Atlanta and give me an enterprise rental while I’m without a car. It seems pretty expensive for them but honestly not the worst thing.
 
Back
Top