Picked up the car yesterday and went back to the office plus a couple of errands. Got home, wife and kids wanted to check it out. Took them for a quick spin and the car dumped into limp mode. Kids laughed that dads electric rc car broke. Called Customer Service and between them and the service center, they had a tech out this morning. The declared fault is a door handle sensor. I flat bedded the car back to the service center, now we wait and see how this goes.
315 is in Turtle Mode after 61 miles - first day
- Thread starter Variable
- Start date
- Joined
- Dec 20, 2021
- Messages
- 809
- Cars
- GT
yikes. when it's in turtle mode, what's the maximum speed you can achieve?
It built enough momentum to get up to 15 mph or so... Frankly I didn't look as I was just trying to get it home.
Ouch. That is not good. Hope I never see turtle mode, especially if I am driving cross country and happen to be out in, say West TX.
Is this a DE?
- Joined
- Jan 23, 2022
- Messages
- 310
- Location
- Litchfield Park AZ
- Cars
- Grand Touring
- Referral Code
- HC0XPIMN
Heaven forbid that you might have to step outside in Texas
Sounds like it since he said #315 in the thread.
Thank you. Didn't attend to the heading.
Waited all this time and now this development!
At least the kids have a good sense of humor (hope Variable is equally stoic). This is a new one.
Yes
Yea, I’m not buying the explanation so we will see….So a faulty door handle sensor can cause a "drive system fault"? Uh, NO. Somebody tell that engineer a door handle sensor is not part of the drive system.
I could see it from a safety feature standpoint. The car won’t operate with a door open but that wasn’t the fault that was thrown. It was a drive fault vs a safety error.
- Joined
- Nov 19, 2021
- Messages
- 6,762
- Location
- Cupertino, CA
- Cars
- Air DE-P, ZR, 21"
- DE Number
- 241
- Referral Code
- Q1BTN5Y3
Fascinating. Never seen that.
Had steering lock up on me exactly once, but a reboot fixed that and it’s never happened since. I suspect it was a race condition (and it happened at boot, not while driving or anything).
Had steering lock up on me exactly once, but a reboot fixed that and it’s never happened since. I suspect it was a race condition (and it happened at boot, not while driving or anything).
Mountain Man
Active Member
- Joined
- Dec 18, 2021
- Messages
- 277
- Cars
- Lucid Air Dream P
Did you do the reset? That fixed my car (DE 305) when it went turtle mode at 45 miles.
Yes, twice. Didn't resolve the issue.
Mountain Man
Active Member
- Joined
- Dec 18, 2021
- Messages
- 277
- Cars
- Lucid Air Dream P
This is serious. Sorry this is your intro to the DE.
Not sure this is what you’re saying but I wanted to say that the car does operate with a door open… I found out a couple of weeks ago.
What I meant was, I could see the car being put into turtle mode if a door was open, from a safety standpoint. But, that wasn't the error that was thrown. It was a drive system error, not a safety warning that a door was 'open'.
Well, they have now had it almost two and a half days. Communication has been good, I am persistent so I have initiated the contact. It appears they have discovered an issue that needs resolving, one way or another but no ETA currently.
What service center is your car at?
