service issues

  1. A

    Remote Service

    Hello, I currently lease a 2023 pure and about 1.5 years into the lease. I live approx 3.5 hours from the nearest service center. My first year of owning, if I had any issues, they would send someone out to repair. Recently, they have not been offering mobile service and I have had to drive...
  2. S

    RESOLVED Can anyone actually get ahold of service?

    I've had a Lucid Air for six months. Within the first month it was in service for 19 days as they attempted to fix the rear drive unit. I just received a recall notice. Any time I call service, no one ever picks up and I get redirected to customer care who only says they will call service for me...
  3. thervckus

    12 Months In, and I'm Out.

    I am coming up on 12 Months with my car. Almost 10K miles in the Philly area. 2023 AT. Looking back, this has been THE worst purchase of my life. I was holding out hope after my terrible sales experience that things would get better. But the truth is there hasn't been one month, or even two...
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