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My service advisor was hard to reach. To give them the benefit here; I think they pulled in a lot of directions. I recommend you call the customer line directly. Super responsive and will get the issue resolved.

I have a Pure now for 9 months and 5K miles. Minor issues, but the home service team was awesome and have had to the 844 customer service line and they have been awesome. Best service of any car company I have ever had and the best part is it has cost me a whopping zero dollars so far...

Hello Lucid Family. Great review in Gravity. I have a Lucid Air and it is a great car. Ask me how many times I have sat in the back and it is either once or twice for less than 30 seconds. I plan on getting a gravity and the wife and kids can figure out the third row issue.