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I just received confirmation from the Lucid service center in King of Prussia, PA that, in fact, the car should require facial recognition/profile to put the car into Drive/Reverse, etc. They are looking into a fix for me and are saying that it may have been hidden in an update (I first...

One of my friends that tested the car is the director at a testing and certification facility. Their clients are Tesla and Rivian. She tested many of the features of my car, including this feature, and the car wouldn't go into drive for her. Are you saying that my car was malfunctioning when I...

I have a 2024 Lucid Air Touring When my wife and I picked up our car in August we were walked through the facial recognition features. The instructor demonstrated how the car will not go into drive without first identifying the driver via facial recognition. After adding our profiles and...

Anyone on the east coast receive the update? I have a Touring model and haven't received the update yet.