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Today we received our refund wire back into our account. While even last week the communication was slow, to Lucid's credit, they did refund us today. So our Lucid story unfortunately ends here. I still think the car and company has potential and on paper it is the best electric car for what we...

Similar to my story. We did our job in good faith, ordered, signed and paid and then the DA ignored my wife and I. She was pretty upset about the lack of care and being passed around from person to person trying to get some information. That's when she asked me to deal with them. We definitely...

Final update for today. Call back at 1300 again to see if the delivery manager is finally available. The answer was no. I advised them that I will be tied up as of 1400 and requested a call before that. To her credit, she did call exactly at 1400 which is when I was in another meeting and asked...

Well, not sure how to do this best but no secrets from my side. The attached shows it all. Just called again since I will be tied up this PM and was told that the "delivery manager" has been in a meeting all morning. Not the way I would run my department but what do I know.

Yes, it is all very strange and surprising. The Houston person blamed our "Advisor" for not looking into the system correctly. This morning I called at 1030 Texas time the California office number and a gentlemen answered. I asked to speak to the delivery supervisor and he said that that person...

We ordered and paid for our new Lucid as of Tuesday last week. Were promised a Sunday delivery and supposedly communication from the Houston Delivery team by Friday. Finally Saturday a lady called from her car and told us the car is in California, even though we were told initially it was in...