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Customer service setup the tow truck, it was picked up, and I have not gotten any info since. I call, they say Houston needs to call me back. I wait endlessly.

Since I have never spoken to them I have no contact info at all.

Houston, they took it down a month ago. I am in Dallas. Service center coming but not open yet in Dallas.

They have had my GGT for a month without a single contact after repeated requests. Now officially in lemon law territory. Pretty big failure of customer service to not even be able to make a single call/text/email in a month. Told them today to figure out how to call me back by the end of the...

Nope

Had a few drive failures last night, car put itself into low power mode and regen braking, dream drive etc all disabled speed capped at 50. Reboots didn't seem to help at all, called customer service this AM, before they called back with an appt I got the software update. Fingers crossed, but...

Similar experience, took about 10 minutes. Didn't have to re verify identity, dream drive showing calibrated. I have a loaded GT.

I got a call and just got the update myself

The product plan for the next several releases is likely already well defined, it's more about execution now. New leadership, if not Marc's gig, can get up to speed without having to immediately set direction.

Agree, in and out of my garage every time, make it a programmable option for the steering wheel button. They auto open, so you have to close them, then reopen them on the other side.

I didn't get my Gravity until 3.5.1 was out, so my experience has been largely positive. Thought I had a frunk bug until I just adjusted my stoppers. Thank you OP. Window control behavior is a little goofy, but otherwise largely positive experience. The ride is so much better than my...

I believe the kids would say, It's giving wagon. That's what it looks like to me after staring too long at it. Sport wagon. I ordered silver with 21/22, but glad I wound up with 22/23. They look pretty damn good.

Thank you. Have to upgrade my service, so it got more complicated, but that's the plan.

Took delivery a few days ago. I was frustrated trying to find decent photos of the white w/platinum combo so here's a few pics for the next guy.

Luxury starts with the buying experience, I'm a little surprised they'd be this rigid. My agent is having to get someone to override their system because "Loss of Payee" has to be in there.

Taking delivery tomorrow, leasing. Am I out of touch or are they a little extra when it comes to your ins? I usually hand them my card, they make a copy and we are done. My SA is telling me unless it's bound exactly I can't take delivery. Is my SA off his meds?

To your point, it's standard on most Lincolns for about 5 years now.

Wish there had been 2!

Can confirm, same situation, LT is not gonna happen.

Got the same call today. Went White w/platinum loaded from inventory. Honestly though I'm still glad I waited, betting I get a little bit better built vehicle and seems like the software is quite a bit better at this point. Probably just jinxed myself.