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    Home Charger ship date moved 3 times

    Ordered Charger 11/1/24, order indicated ship date of Nov 20th. On inquiry Dec 1 was told ship date of 12/15. Then was told 1/15/25. Today I am told 3/15/25..... I purchased this charger almost 90 days ago. i paid thousands of dollars to upgrade my electrical service, install a new panel, etc...
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    Lucid store can not process an exchange - even prior to shipping

    I acknowledge I made an error. The problem I have is that Lucid is remarkably inflexible and follow up is non-existant. I ordered carpeted mats in error, have been trying to change to all weather as they have not shipped yet. One email and 3 phone calls later: "Our systems don't allow us to...
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    Custom Order for Air Touring - Conflicting Delivery Expectations

    I ordered an Air Touring 75 days ago and was informed to expect production “sometime in October.” However, I have not received any proactive updates regarding my order. When I inquired, my Sales Associate indicated he had no visibility into production timelines but reiterated the expectation of...
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