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This address is correct, mostly... I think it's actually Irving blvd...but according to the service guy here, it will not only be a large service center with multiple bays, but also a showroom and will be the preferred customer vehicle delivery location as the Legacy West location is a bit wonky...

I can also confirm that the orientation may be relevant as I originally installed my TollTag in a vertical orientation while trying to squeeze my radar detector into the same small tint cutout window...It also did not get read until it was placed in the proper horizontal orientation.

I also have a Gravity Dream Edition and I did NOT receive this email. My service guy did do a quick check of all the NFC nodes when he was here a couple of weeks ago to make sure the card keys work properly. He didn't mention anything about replacing them.

It's about time Lucid took action against that sham "news" site...that can't even spell "electric" properly when supposedly reporting on Electric Vehicles. Hopefully Alfonso or whatever his name is stops reporting on Lucid unless he's checked, re-checked, triple checked, and verified what he...

If the steering wheel icon to activate DDPro is missing ALL of the time entirely, it's the capacitive sensor in the wheel (which requires a steering wheel replacement). Not sure if this is what you're experiencing. If so, you need to book a service appointment. If the wheel icon is present...

Well, famous I am not.... However, I had my service appointment on Wednesday afternoon (the day before the update). Everything is working again perfectly on the car (including the DDPro)--though I've only had I short trip in the car since the service appointment and subsequent software update...

installing as well....

I've been waiting since July 1 for the software update as a potential fix to my complete absence of DDPro (after a brief period of it working). I was originally told by customer service that the update was imminent. Now I'm not so sure. :-(

That's great to hear. Do you know where the location is in Dallas?

Dallas has a sort of "unofficial" physical service center in Ft. Worth where they will take your car for anything the mobile service tech can't do out in the field. They have basically rented garage space with one of the major metroplex dealerships.

When my car was delivered the, tires were closer to 48-50... According to the service guy, this is intentional from the factory to avoid getting "flat spots" on the tires if they sit undriven for an extended period of time on the lot or during shipping. I wasn't even aware that was "a thing" to...

Yes, you should be good to go from a software standpoint. The latest update (3.6.0) has fixed most of the problems (honestly, I can't really think of any off the top of my head that still remain). I don't foresee you having any of the above mentioned major issues. Even if you were have...

Just updated my main keyfob... going to hold off a bit before I update the second one just in case the new firmware has any issues.

Probably a wise idea. I'm not sure how long the wait is for a service appointment.

Should I just call customer service back and tell them I need a service appointment for the missing DD function (which I suspect *will* require replacing the steering wheel again)? Or should I wait for this promised update (with no idea of the rollout schedule) with hopes that it's going to fix...

I ran across the other thread where people are having issues with the facial recognition and that's causing the DD issues...I haven't had any facial recognition issues and I've been getting the usual reminders to keep my eyes on the road...so I don't think my issue is related to that.

I'm wondering if we had the same rep... as he described another owner with problems that were intermittent and described what you're describing. Perhaps @marqie can confirm or refute what this rep has told us?

My thoughts exactly... but he seemed fairly knowlegable. Also, he said that the 3.6.2 update will also come with a keyfob firmware update too. I asked if I could be placed at the front of the line to receive the update to fix my issue. He said he'd see what he could do. 🤷‍♂️

So, the hands free DDPro was working great up until about 4 days ago when the steering wheel icon stopped showing up entirely. I had this happen once before about 6 months ago and it turned out the steering wheel needed to be replaced (bad capacitive sensor). I just called customer service and...

Just got back from a road trip and I think I have discovered an odd software bug. I noticed twice after driving away from a DC fast charger (a 400kw Alpitronics one at Buccee's) that my headlights were on in broad daylight and I could not turn them back off or turn on auto until the car was...