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When I had my vehicle in for service a couple weeks ago I had them look at this issue. I was told there was a new solution incoming however they didn't have a timeline on when the fix would be ready and that I would be put on a list once it is released.

I've already sent the issue with evidence to the SW feedback email address with my contact info and haven't heard back as of yet. Maybe I will, maybe I won't. I agree the service center's understanding is lacking, this is based on talking with a couple individuals at this location, but the issue...

It's not about the situation, it's the fact that they are offering a product that is supposed to work a certain way and it's not working in that manner. Also, I bought a product to work with this feature (80A home charger) and I cannot use it correctly or to its full extent due to their broken...

Houston

I had my vehicle in service and picked it up a week and a half ago and the service center swore the new update would fix the problem. They tried to tell me it was acting normal and didn't have answers when I questioned them on the throttling since it had just failed on their charger as well...

For those of us inflicted with the awful charging bug (throttling/de-rating, whatever you want to call it, it's just a horrible experience). I will say the update has had a huge NEGATIVE impact on this vehicle. So much so, when people ask me about the Gravity overall, I really can't be positive...

Read back a while and you'll see the software update crippled quite a few Gravity owners with issues like this. I have 80a charger which gets reduced to 30a after 15-20 minutes, which is way slower than their NEMA 14-50 240v home charging cable (40a) which they provide to us. I use to be able to...

It's only AC charging. It's a mess! On my end (80A charger), they basically throttle me down to 30-32A after 15-20 minutes. I use to be able to continuously charge at 48A prior to the update. Now I can't find a number which will continuously charge. I've tried 48A & 40A to see if it will hold...

I set my car for 48A charge tonight and it was again throttled down from 11kw to 7kw same as last night when I tried the 80A/19kw charge effort. I was able to continuously charge at 48A, nothing higher, prior to this software update. Indeed, the battery management system has taken a turn for the...

This is not good! It seems the update has led to increased charging issues instead of fixing/solving the 80A continuous charge issues for some of us. Before the update, mine would hold a 48A continuous charge, any attempted amp charge amount above 48A, resulted in reduction of charging rate by...

It's happened on my charger (Grizzl-e 80A) and the Lucid Houston service center's charger while it was in their shop. They could only get their charger to 16kw then it dropped down to 9kw. I'm not sold on the guidance I'm getting from this service center as they kept stating this update would...

Mine actually got worse, it's dropped from 60% to 40%. Before it would start at 19kw, then 11kw. This time it never got over 18kw, then 7kw. I also noticed the charging range on the display was defaulted to 48A/80A after the update. I moved it up to 80A beforehand. Will give it a go again...

Plenty of patience on my end. The vehicle is still able to charge at a pretty good rate either way. It's just when you buy a product and it doesn't perform as sold, it's disappointing. Now the service center is trying to have me sign off on a document saying it didn't fail this test, when it...

Well, it's disappointing they're using 80A continuous charge as a sell point, yet the car isn't performing to this standard. I'll be sure to mention this to the service group later today. I'm already not too happy with the overall communication and customer service process coming out of the...

My car was in service the last 2 weeks and while there I had them check why my car won't continuously charge at 80A for more than 15 - 30 minutes, as this seems to be an issue for a few people on the various forums. They ran a test with their charger and the issue showed itself. And best part...

https://www.reddit.com/r/LUCID/s/4Cqfn3Nn7m

Starting tomorrow

1/2"

I was having issues with both the frunk and trunk sticking as well. I just adjusted on both and it's working beautifully. Here's another thanks for posting the solution.

Thanks for the clarity, very helpful! I've got a lot of the charging information in the charger app if needed, Now, trying to get a service appointment to address the issue should fun...