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  1. marqie

    What to Include When Submitting SW Feedback

    The [email protected] email is also a good way to provide programmatic feedback for software releases as well as to provide feedback regarding feedback response.
  2. marqie

    What to Include When Submitting SW Feedback

    Most definitely. Feedback from all our owners is welcome.
  3. marqie

    What to Include When Submitting SW Feedback

    Thank you for this feedback. I will pass it along to the team.
  4. marqie

    Years of Persistent Software Failures - Lucid Air Software Team’s Incompetence is Unacceptable

    Hi, @BAran. I am sorry to hear about your experience. I just sent you a DM.
  5. marqie

    Locked out of Gravity -

    Hi, @amanda. I just sent you a DM. We would appreciate learning more about your experience.
  6. marqie

    Lucid Owner Session

    I will be at the San Jose event this morning. I look forward to seeing everyone!
  7. marqie

    Hey, Gravity Owners! Key Fob Firmware 2.35.13 Now Available

    We’ve improved the reliability and responsiveness of the Gravity key fob with key fob firmware update 2.35.13, now available through the Lucid mobile app. With this update, your key fob now automatically recovers if it becomes unresponsive. You can also perform a reset manually by holding the...
  8. marqie

    [email protected] still active?

    Hi, @quark. It is definitely still active. I work closely with the team that monitors it. I don't think you should receive the auto-reply again if you have received it once already. Your feedback is appreciated.
  9. marqie

    Challenges with Charging

    Thank you, @DeaneG. Great suggestion. I’ve shared this with the team for consideration.
  10. marqie

    Natick service: riding the wave with grace

    Thank you for sharing your experience. Our Natick team is solid!
  11. marqie

    Driving Awareness issues after update?

    Thank you for sharing. I just sent you a DM.
  12. marqie

    Third row seat won't latch or stow properly

    I just DM'd you. Let me know if I can asisst.
  13. marqie

    Driving Awareness issues after update?

    Thank you for sharing. I just sent you an DM.
  14. marqie

    (POSTPONED) Join Us for an Ask-Me-Anything with Erwin Raphael, Senior Vice President of Global Revenue, June 18 at 9:30 pm Pacific

    Due to unforeseen scheduling conflicts, we must unfortunately postpone the AMA with Erwin Rafael at this time. We greatly appreciate the questions and the interest, and we plan to share a revised date for the AMA as soon as possible. Thank you.
  15. marqie

    (POSTPONED) Join Us for an Ask-Me-Anything with Erwin Raphael, Senior Vice President of Global Revenue, June 18 at 9:30 pm Pacific

    Hi, we closed the thread to give us the opportunity to compile the questions that were pre-submitted. You will have the opportunity to ask additional questions when we officially open the AMA on Thursday at 9:30 am Pacific. We look forward to having you join us then!
  16. marqie

    Customer Support Nonresponsive

    I am sorry to hear about your experience. I just sent you a DM.
  17. marqie

    (POSTPONED) Join Us for an Ask-Me-Anything with Erwin Raphael, Senior Vice President of Global Revenue, June 18 at 9:30 pm Pacific

    Reddit. Let me update the post. I understand how that might confuse. I appreciate the conversation here, but we won't be monitoring this thread for questions.
  18. marqie

    (POSTPONED) Join Us for an Ask-Me-Anything with Erwin Raphael, Senior Vice President of Global Revenue, June 18 at 9:30 pm Pacific

    Lucid is hosting an Ask-Me-Anything with Erwin Raphael, Senior Vice President of Global Revenue, on June 18 at 9:30 p.m. Pacific on Reddit. This is a great opportunity to get answers to your questions about purchasing, delivery, financing, and service for Lucid Gravity and Lucid Air, as well...
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