Search results

Interesting turn... Tyler just text me saying that the battery that they are replacing mine with is a used battery. NOT REMANUFACTURED NOT NEW USED.... This is not going well at all. I am so confused right now. I am trying to be cool... I am trying to be calm. JOHN THE SERVICE MANAGER said they...

Well I did.... the first day I got the car. I contacted Lucid to update ownership. I then asked them to please push the update, at that time they said you will need to take it into a service center to update because they cannot update it. So within days I had contacted Lucid... And My...

I would almost agree.... accept... the man who I purchased from was 83. The car had 6800 miles and no indication that service was needed. There was no warning sign or anything that said "I need service. There was no nag that there needed to be an update completed. So I can imagine an older guy...

oh yes..... I would assume they are updating the UX at the same time. I am still doing the major service the CCC v2 update and now the TCM. everything else is warranty.

I am gonna watch this one closely.... haha everyone here hates dealerships from what I can tell.... Interested in what everyone says.

@tmichael Love your new photo.... =) Is that AI? kidding kidding.... seriously what car is that?

Seriously dont let this discourage you from getting a Lucid... For the most part they have been really good. It is a "Policy" we all know what it is like when you go up against those... If they cover everything else on my list truly I win. The only thing they could have been better at in my mind...

So John did not call me back, however Tyler did again. They are still not going to pay for the TCU. However they did commit to correcting all other items on my C/S list when I dropped the car off which included lots of trim components and steering wheel and body alignment squeeks rattles and...

Man I passed on a really nice Touring because it didn’t have SSP it had the speakers but didn’t have the SSP. Had I known it could be activated after the fact I would have bought that car! Bummer! :) haha

Got a call last night from the Service Manager John... I tried to call him back again this morning. I hope he has good news and they are going to cover it.

Yea they have had my car for a month now.

As a guy in the car biz for 30 years this is correct. The cars warranty is the cars warranty. My main problem is the failure to update was the main reason for the appointment in the first place. This is part of the risk I guess with purchasing used… A GT with 6800 miles hard loaded with every...

Bummer seems like they didn’t get it paid for either….

Lucid is saying they won’t cover it because the updates were not done on time… my biggest gripe is that lucid had ample time to let me know it wasn’t going to be covered…at no point was this discussed.

I am being billed 1600.00 for CCCv2 and service then another 1550 ish for the TCU…

The other question I have is if the unit can still communicate with my application if the unit is still communicate with Lucid, if Lucid can still see the vehicle where it is. If the car can still stream, Tidal, Spotify download Maps and connect to Lucid enough to verify my username and password...

Cheater! Lol

hahaha my thought as well.... If it is required HOW COULD IT BE OPTIONAL TO INSTAL? Like wouldn't it force us to update? Thank goodness we have the option... Just look what is happening to the single motor Pure folks that updated and now got the red screen of death?!? I am sure they will figure...

hahaha my thought as well.... If it is required HOW COULD IT BE OPTIONAL TO INSTAL? Like wouldn't it force us to update? Thank goodness we have the option... Just look what is happening to the single motor Pure folks that updated and now got the red screen of death?!? I am sure they will...

Has anyone else here had to pay out of pocket for a TCU replacement? I am being told that because the 83 year old previous owner of my car didn't complete the updates within 30 days of it being offered that the warranty is VOID on the TCU. My question... When an update becomes available there...