On the back of my charing cable it says 40 amp max. I call customer service and said I should use the 40 amp circuit breaker because the 50 amp might pop the circuit breaker.
I have the same situation, till I final give up and use my garage door remote. I called customer service and they walk me through a soft reboot. I'll see if this correct the problem.
My wife and I are 82 and we just bought our GT in Dec 23. We do not have any difficulties getting in and out. The wife is a little slower getting in and out. i am 5' 6" and she is 5' 2''.