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I don't know if they are simply that overwhelmed but for 2 days in a row, I asked for a callback and then at the end of the day got an automated call about no one being available to return my call. Day 3 now I'm trying to get someone to 'call me back' and each day I call 1st thing in the...

yeah, that makes total sense

It should be nice to use on our next trip in December driving down to Phoenix from Chicago! Hopefully it'll be working for most of those major highways!

I'm one of the early adopters so when I 1st got my car in 2023, the Highway assist was still what I would consider in its infancy and very limited. I honestly didn't even use it that much because of how often it would be in areas where it wasn't supported and it became annoying to use (not to...

I wonder what Q3 sales will look like with all these 'deals' they are trying. I'm getting quite a few emails to 'trade up' and out of my 2023 Air AWD Pure (which I still absolutely love btw) to either a new 2026 Air or a Gravity. I see absolutely no reason to change to new Air (not enough...

Okay. It likely varies by which Pirelli model you have on your Lucid then. Right now I'm sitting at 22,500 miles and have 5/32nds on 2 tires and 7/32nds remaining on the other 2. My 2023 Air Pure AWD has 19" Pirelli P Zero All Season Elect -- Which includes a 50,000-mile limited manufacturer...

hmm. Like you I'm just over 3 years into my 2023 AWD--- and up until now have had fantastic service experience. I waited 3 weeks for my appointment and dropped off yesterday. I did receive a nearly new (only 500 miles) 2026 Touring loaner (from Lucid-- not enterprise) but was disheartened to...

Um... you do know that if you have the Pirelli tire, and the 19" (for example) that the factory tire is warrantied for 50,000 mile life within 6 years from Pirelli and if it wears out before that, you get a pro-rated discount for the same replacements.

opps... just realized my typo in the title and can't edit to correct it any more. oh well, you guys get the idea TO OPEN was what it was supposed to say.. lol

I dropped off my Air for service yesterday and was told that in Highland Park (where Tesla used to be) is going to become a 2nd Lucid service center but not until 2027. I don't know about you but I'm looking forward to only having a lot less of a drive for service (and way less traffic!) I'm...

So the drop-off yesterday morning went okay. The service guy was there to take care of me immediately (which was good). There was a snafu where he had the wrong key for my loaner so that was a 10 minute delay. (It happens and thankfully I wasn't in a rush anyway). Next he brought out a new...

To be fair, I had a rock hit dead center of a front sensor on my Lucid Air when it was only 7 months old (happened in Arizona on I17 heading north to drive back home to Chicago). It was a freak thing but I fully understood that it was not a warranty issue. I filed a comprehensive claim that...

okay guys. Seeing this got me a little paranoid because I set up a service appointment a few weeks ago. I use the Goose Island in Chicago location. I called today to reconfirm for tomorrow and while no one answered immediately, I got a call back within about 10 minutes and reconfirmed. I'm...

Even while I had my 'free charging' plan, I always saw a $25 HOLD on my credit card on file for every single charge that 'fell off'. I have honestly never seen a $25 'surcharge' but I also have not yet charged with having to pay 100% out of pocket. I did plan on 'testing' my Lucid Tesla...

Okay? I thought I mentioned it but it was Plugshare I used in the 1st place to plan this trip. I'm not at all new to Plugshare or the L2 at certain hotels. I'm partial to the Hilton brand (Hampton often) but I'm also a bit more on the 'frugal' side and like someone else here said, see no...

well Spotify is our main listen for our big road trips... and I sure hope these crazy things are fixed by December when we drive 1800 miles! I really don't want to deal with random song changes and crap with spotify

The few times I have issues, the credit card key card has always saved me.. thus I always carry that with me! you never know if your phone gets bricked or whatever either.. just wise to carry that 'save me' card

It is indeed a great idea to look up what there is around so I will add that to my plan, thanks! I also did just look up the Gallup IONNA and it is in a mall by a Hobby Lobby and right by a very well reviewed restaurant but I suspect we will roll in there around 10am before they open on the way...

..lol.. because that's just what I want to see on my screen instead.. no thanks

To me its an eyesore that is very downgraded from the graphic showing someone in the seat in red for not belted or green for belted. This 'in your face' sign is bright and RED and quite simply distracting in a bad way. Hopefully over time I learn to ignore it and don't notice it any more but...