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  1. Science

    Open letter to Lucid after 7 months of ownership

    Momo you may have hit on a possible cause. Please note, though, we want to LOVE our Lucid. Fumbling with pockets and doing Kabuki dances does not prove endearment. nor does your observation that it may take "minutes." Lucid needs to make a car that opens easily if they want to be successful.
  2. Science

    Open letter to Lucid after 7 months of ownership

    I'm glad to hear that you haven't had this issue. It doesn't mean it doesn't exist. Perhaps you never had the same conditions. I would be anxious to help Lucid get to the bottom of this. I'd rather my Lucid doors opened instead of trying to get help (and receiving Snark from other...
  3. Science

    Open letter to Lucid after 7 months of ownership

    We are Lucid owners and we are shareholders. We are not "whining" when we complain that we can't get into the car. Bottom line, we want to see Lucid succeed for a variety of reasons. The other day it took about 40 seconds to open the door while our relatively new Air was in our garage...and...
  4. Science

    Open letter to Lucid after 7 months of ownership

    I'm our case it's more than seconds. Probably a "race" condition. Not uncommon software problem.
  5. Science

    Open letter to Lucid after 7 months of ownership

    No need for snark. I'm our case it's not seconds... Its minutes. It seems to be case dependent Our handles don't get stuck. It's just that the car doesn't always recognize the phone or the fob or remote access from the app. Again... No need for snark.
  6. Science

    Open letter to Lucid after 7 months of ownership

    Larrycpa joined this group in July 24. Let's assume that's when they got their car. The implication is that they didn't have the car during a winter. Cars that take a minute or more to open in the cold, cold winter are problems.
  7. Science

    Unlocking with mobile key unreliable

    The mobile key is paired with the car. Sometimes the car unlocks. Sometimes it doesn't and, of course, we remember the cold days when it doesn't. Do you mean anything specific when you ask if we set up the mobile key properly? Anything for us to check?
  8. Science

    Actual Key Fob Data

    Have to disagree with RM-S8. Not being able to promptly open the doors is the most annoying aspect of our Lucid.
  9. Science

    Unlocking with mobile key unreliable

    Family member has new iPhone Lucid app. We put the fob in a faraday cage. Yet our Lucid Air Touring smugly locks them out in cold, outdoor parking lots.
  10. Science

    Unlocking with mobile key unreliable

    It's cold and snowy in Chicago. The inability to open the doors while standing in a cold parking lot is simply unacceptable. Will try service next.
  11. Science

    Software Improvements and Features Suggestions

    We can agree to disagree. Just as a point of reference, Brand X lets the mirrors autofold when approaching "home." It has saved many a scratch or worse.
  12. Science

    Are We Asking the Wrong Question About Charging?

    The unit was rated at 350 kW. Sorry, I didn't track energy (kWh) or actual rate of the session (kW).
  13. Science

    Are We Asking the Wrong Question About Charging?

    Mea culpa. Well, mea almost culpa. We're new to Lucid...about 2 months in. We are aware of the early day reports of nightmares with Electrify America (EA)/Lucid charging. We always charge at home garage to 80%. We decided to charge at EA while we had 50% charge just to try it and use it...
  14. Science

    Nervous new Lucid AT owner

    We're a 2 Tesla family before moving to Air. But unlike you, we had a Model S when they were pretty new and we suffered through software glitch after software glitch. We are disappointed in some of the software problems in the Air...but we're comfortable that they will be resolved. We like...
  15. Science

    Unlocking with mobile key unreliable

    Thanks Why!. My Pixel 6 just updated to Android 15 and slow wake-up returned. I had to wait at least a minute. Wi-Fi is turned off. I don't know if it will continue to take that long to wake up or if that was a one-time nuisance.
  16. Science

    Software Improvements and Features Suggestions

    I hope we don't get caught in the Brand X infotainment update jungle. Their user interface seems to change monthly leaving the user searching for things they finally learned how to do.
  17. Science

    Cars and Software

    I think there is complaining and there is "b*tch*ng. I think almost everyone on these forums wants Lucid to succeed. Constructive complaining might be positive for the company.
  18. Science

    Cars and Software

    Thanks. I and many others appreciate how responsive you are. I wonder if you have an opinion on a related subject: Why does the car have to go to sleep? Is it because of safety? Are there moving parts that might wear out if the car doesn't sleep? Of is it only useful for reducing vampire...
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