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I’ve experienced the no tone when shifting into gear (drive or reverse) and sometimes the response to the shifter has been a bit slow but nothing like the refusal to go into gear that we were seeing before the update. That said, not driving the car much anymore since the lease is almost up and...

I've had this issue with Spotify ever since the update to SW v 2.7. It doesn't matter if I'm using the native app or Spotify's iOS app via CarPlay...it frequently stops. Last week, after the update to SW v2.8.0, it not only stopped, but then got a mind of its own and starting jumping from song...

I just received a call from the Lucid Service Center, similar to what the OP described. They indicated that the car is reporting that one of the four coolant pumps may be failing and that I should bring it in for service. I said "OK, great" and the advisor said that they could make an...

Ever since upgrading to 2.7.1, I've been experiencing charging interruptions on Level 2 chargers. Sometimes the charging will resume, sometimes it won't. This has been an issue with my home level 2 charger (Lucid-provided) as well as multiple chargers here at my office, so I don't think it's...

I've suffered this issue as well and it only started once I installed SW V 2.7.0. Frequency of occurrence seems to be rather random as on some trips, it'll happen once and on others, will occur in rapid fire manner as soon as I restart the stream. Seems to be really bad with Spotify.

I did the Matte for the Pilot Panel - mainly to reduce the glare/reflection and it's done that well, but no fingerprints has been a nice added benefit.

This is going well beyond annoying. Like others, I've rolled my eyes and generally been pretty forgiving of the litany of software issues that have plagued my car. This one is not one that I can be so forgiving of, both because of the severity of the issue as well as because of Lucid's utter...

I couldn’t agree with you more that this issue is unacceptable and the fact that it hasn’t been addressed yet by Lucid is even more unacceptable. I’ve never heard the clacking noise with mine and the refusal to go into gear does occur randomly even when not charging.

For all of you experiencing this problem, I may have just stumbled upon a work around. Yesterday, my car was charging in the parking garage at my office. The cellular signal is already pretty weak there and non-existent in the garage. So, instead of stopping the charging from my phone prior...

Mine will occur, without fail, after a charging session and 50%+ of the time otherwise. There seems to be no pattern to it if not recently charged.

CS is the second largest issue here. Getting them to return a call, engage, etc. is near impossible these days. Lucid is not scaling their CS in any way, shape or form to support the installed base much less anticipated growth, such that I cannot even get someone on the phone to discuss. I'm...

Well, then they need to communicate directly to customers that they're aware of it and working on the issue. Crappy communications are equivalent to not listening in my book. Frankly, the more troubling issue is inadequate SW testing before release. How long until they push an update that is...

Between the lousy service response time from Lucid on other recent issues and the pattern of pushing half-baked OTA SW updates that fix one thing, break two others and rarely ever offer new or improved functionality, I'm sorry to say that I'm done with Lucid. The fact that Lucid continues to...

I've had this issue ever since the 2.6.16 update, though I haven't noticed any correlation with recent charging. It's a matter of getting in the car, foot on the brake, shift to reverse or drive and....nothing. No acknowledgement that the shift lever has moved or anything. The key to...

With the service (lack thereof) issues I've been experiencing with Lucid, that will be a huge consideration when my AT lease is up in a few months...

I did. Called Lucid corporate customer service - was on interminable hold there. Got hold of Kim at the Costa Mesa service center and she found a way to have a mobile technician come to my house in the morning. The right thing happened in the end, but honestly, why did that have to be so...

I have had my Lucid Air Touring for a year now. During that year, the car has been mechanically reliable but has had so many software gremlins and intermittent faults, I have been shocked. These have been true annoyances (frankly, very annoying in a $100K+ car) but have not risen to the level of...

no, not connected to WiFi, but this was never an issue before the recent app update.

Everytime I park the damn car, it drops offline. Impossible to monitor charging from the App if its offline. This seemed to start about the time that Lucid updated the iOS App to V2.0. Has anyone else noticed this?

I too have an Air Touring and I consider the range to be quite good. It's not near the official ratings, but I'd say that it's consistent with the relative mileage that you'd get with an ICE car relative to its EPA mileage rating. I do have to say, though, that I agree that the native...