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  1. R

    Mobile Key stopped working

    Exactly - that’s my issue. Linking isn’t working.
  2. R

    Mobile Key stopped working

    Thanks but I don’t have a phone icon in the top right corner (I’ve attached a screenshot).
  3. R

    A few software bugs I’ve noticed

    To help identify my mobile key issue, I'm going to buy a cheap prepaid Android phone and see if that is able to pair as a mobile key. If it does, then I know it's likely an iOS app issue. If it doesn't then it's clearly a car issue.
  4. R

    Mobile Key stopped working

    I did all this today but unfortunately it didn’t work for me - bummer.
  5. R

    A few software bugs I’ve noticed

    This is spot on. I also would like a HUD but am okay with the Lucid for the same reasons. And in my case, the mobile key is really important and far from a little thing. And easy entry is also important because I'm tired of hitting my head haha.
  6. R

    A few software bugs I’ve noticed

    Bummer but after doing all of this it still doesn’t work
  7. R

    A few software bugs I’ve noticed

  8. R

    A few software bugs I’ve noticed

    Question: I’ve decided that I’m going to try and start from scratch. I’ve reset the network settings on my phone, deleted the phone and mobile key from the car and deleted both the CarPlay Bluetooth and the mobile key Bluetooth. So, when I set it all back up does it matter what order I set up...
  9. R

    Can't Get a Mobile Key To Work: IOS 18.2, Tried all suggested fixes

    Did you ever get this to work? I’m having the exact same problem.
  10. R

    Air vs i5 - New AT owner

    Funny - I bought an Audi Q8 SB about 14 months ago and just sold it (and yes, I took a beating). While I thought the cabin was beautiful, the car itself was meh and the tech was horrible. I just got my Lucid a week ago and really love it. For me, on so many levels it is way better than the Audi.
  11. R

    Just as an FYI, I have gone through all the trouble shooting steps on the video multiple times...

    Just as an FYI, I have gone through all the trouble shooting steps on the video multiple times but it won’t fix the issue. I’ve also tried linking with my wife’s phone and my iPad but it does the exact same thing - goes through the full pairing process and then when I hit “continue” on the pilot...
    • RMSko
    • Profile post comment
  12. R

    A few software bugs I’ve noticed

    Thanks for the link. I’ve actually done all that a bunch of times but to no avail. Also, I get the exact same behavior and linking fails with my iPhone, my wife’s iPhone and my iPad. CS was baffled and so they are setting up a service appointment.
  13. R

    A few software bugs I’ve noticed

    No question is dumb and I'll take all suggestions. It does have BT permission and is set to Always and Precise. It actually sees the car during the pairing process and I am even able to select "Pair: on the phone, but as soon as I hit "continue" on the car's pilot screen, the app immediately...
  14. R

    A few software bugs I’ve noticed

    Yes, I did the Air logo reset and also the steering wheel/brake reset but neither fixed it. Hopefully the rehoming fixes it. The failure to be able to link the mobile key is particularly frustrating. It would be one thing if it were just my phone, but it won't work with my wife's phone either.
  15. R

    A few software bugs I’ve noticed

    I completely agree re 3&4 - don't care about those at all. In terms of easy access, I mean the seat and steering wheel moving when I get in and out of the car. It worked perfectly until today and then suddenly stopped working. They had me do both types of resets to see if that could get the...
  16. R

    A few software bugs I’ve noticed

    I got my car five days ago and let me start by saying I absolutely love the car and customer service has been a delight to work with (even if they have not been able to solve my issues). That said, I'm really surprised to experience the following issues right out of the gate: 1. My phone won't...
  17. R

    That works for me. My cell is 908-400-9865. Just give me a ring whenever convenient. Lucid...

    That works for me. My cell is 908-400-9865. Just give me a ring whenever convenient. Lucid continues to say that they are having a problem with their cloud and I won’t be able to link the phone until that’s fixed, which they say should be any day now. If that’s right, I’m not sure that any...
    • RMSko
    • Profile post comment
  18. R

    New owner - how long until I get s/w v2.6?

    That would be awesome! I'm on the Eastern time zone, Any times tomorrow (Wednesday) work for you?
  19. R

    New owner - how long until I get s/w v2.6?

    I’m using an iPhone 14 Pro Max and my wife’s is an iPhone 12 Pro Max
  20. R

    New owner - how long until I get s/w v2.6?

    I’d love your help! I’ve gone through the setup, have hit “pair” and then as soon as I hit “continue” on the car screen, the Lucid app on my phone closes. My car then says that linking was successful but the Lucid app still shows it as unlinked and asks me to link it. I have uninstalled and...
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