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    McLean VA awful service and I am done with Lucid

    Bud is upset they didnt fix the car in a week, my car has been in the shop since July 17th and they haven't even looked at it yet lol, also I purchased it in June so its now about to have been in the shop longer than I've owned it 😂 I did just get a loaner a few days ago and did have a rental...
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    Where is UX 3.0 for the Air?

    It was like a month ago, so yeah pretty recent
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    Where is UX 3.0 for the Air?

    They seemed pretty adamant it's happening but yeah ya never know until it happens.
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    Where is UX 3.0 for the Air?

    I was told by an employee of lucid that the release is dropping in September, so next week or so should be it.
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    Where is UX 3.0 for the Air?

    Haven't even asked about it, I'll post here if I get any info on it
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    Where is UX 3.0 for the Air?

    Inside source UX 3.0 is dropping in September
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    10k Miles Bricked Maybe Broken Air

    I called enterprise and they made notes and said im good, they said to just keep calling lucid and have then initiate the extension asap
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    10k Miles Bricked Maybe Broken Air

    Update: I've had the enterprise rental for a week now that lucid booked for me but the rental is due for return. I've called my service tech assigned to my lucid and he told me they were taking care of it this morning to extend, we are at end of day and they never took care of it so enterprise...
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    10k Miles Bricked Maybe Broken Air

    Another update: almost 2 weeks into this issue they said itll take 3-5 weeks before they even look at my car, could be as simple as plugging something back in but we won't know for weeks, definitely the worst experience I've had with a service on any vehicle I've owned, even worse I've only had...
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    10k Miles Bricked Maybe Broken Air

    I would think as a company looking to be successful, customer service would be the first thing you'd want to excel at.
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    10k Miles Bricked Maybe Broken Air

    Update: called the service center about 15 times to find out what's going on, decided to call sales and they said service isnt working Saturday or Sunday. A company selling luxury 6 figure cars and not having any service on at least Saturdays is wild to me, the emergency road side guy I spoke to...
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    10k Miles Bricked Maybe Broken Air

    Fingers crossed its an easy fix, I had another car so no biggie, but they also were very accommodating, it was late just before closing so they weren't sure service could provide a loaner, so they scheduled an Uber for me told me to go get a rental if I need to and save receipts and they would...
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    10k Miles Bricked Maybe Broken Air

    2023 Air GT with 10k miles, I just bought it and put 2k miles over about 2 months and today while driving about 5mph turning into a driveway the car started making this crazy noise and yellow drive system warning popped up. I called support and the guy over the phone thought it might be a glitch...
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    Update on Our Next OTA Release (post-3.6.0)

    Yeah someone had asked about the air on this thread so just provided the info I had, no idea on gravity updates, I never asked during my convo, I probably should have haha
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    Update on Our Next OTA Release (post-3.6.0)

    I was speaking with a couple day 1 lucid employees and they said that they were told the update is dropping in September so just hang on while I can with any software issues and they should be corrected with this upcoming update
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    Update on Our Next OTA Release (post-3.6.0)

    While Marqie may not be allowed to say, I can confirm as of now the release is set for September
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    Air Transition to UX3, to be or not to be!

    A little birdie just told me UX 3.0 coming to the air in September 👀
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    New CCCU

    3 more days and I get the cccv2 installed 🎉
  19. P

    Air software version 2.10.0

    I also just received the update on my 2023 AGT took about an hour as stated in the app.
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