Search results

This is exactly the car's history. I got a UT title and bought it from a seller who was then in CA (Rancho Cucamonga), brought it to AZ and registered it here. Excellent sleuthing. I did not come here to dog Lucid. I own shares. I spent months reading forums, mostly this site, about the...

I agree with you. Scottsdale service center doesn’t. It may be that replacement takes less time, and thus less money, to do.

It isn’t the money at this point. I’ve spent that money in effort twice over already and it isn’t worth it anymore. The experience has sapped my excitement about the car and the company and I do hope to get it back. I do dread having future issues though. I appreciate the comments about...

Went to SC. Talked to manager and showed him others had this covered by warranty and that the car showed it was up to date. He didn’t care. No movement, my problem.

Thanks for this. I’m going to shoot by the service center today. Anyway, the tags on my loaner car are expired and I am hoping they have the updated sticker. I will bring this up to them when I arrive.

Brings up a good question. If a lease owner doesn’t keep up with updates (I suppose a lease owner may be less interested in caring?), do those cars end up here too? Is Lucid going to allow the banks financing these cars to have to eat this too?

I hear you in some respects. And I appreciate the perspective. But It wouldn’t take Lucid an hour to write a line of programming and implement it so it doesn’t literally say the car is up to date when it isn’t. That would have avoided all of this. And there’s no way to know, seeing others...

Yes. It makes zero sense. I build computers for fun and routinely flash firmware on all kinds of things all the time. I can understand why it couldn’t now be done remotely OTA perhaps. But I don’t understand how it bricks hardware or prevents them from reprogramming, even if there was a cost...

BTW, I feel like I need some Lyrica to erase this experience in my head altogether. As wrong and objectionable as I find this to be, I’ve authorized them to repair the car at my expense just to get my car back. I really want to fall in love with my Air again and I hope I do. I do think this...

Yeah. I’ve posted it somewhere in this thread. I’ve posted the drop off ticket showing this was covered as warranty. The only thing I guess I could have done is saw the version number the car was on and researched what everyone else is on, but when the car literally said it was up to date, I...

My biggest struggle with this is THE CAR ITSELF SAYS ITS UP TO DATE. When I bought it (and even now) it specifically told me “Your vehicle is up to date”. I don’t even know what made me snap a picture of that screen but I did. My second biggest struggle was being told, in writing, this is a...

They say that whoever owned the car first should have done the updating. All I can say is I checked the car when I bought it and the car said it was up to date on the screen. (I added a picture of that above.). I didn't think anything else of it. Still says that it's up to date while it is at...

To be fair they haven’t told me the warranty is void. No one at service is telling me that, at least yet, it’s just something that’s being discussed here. They are just telling me the module that’s bad in this case is not a warranty item. And they’ve repeatedly told me the warranty is active...

Except I did exactly that. And this is what the car told me. I suppose I should have come here to ask the numbers everyone was on…but that seems like a stretch.

**UPDATE** Service center ran this by the "higher ups" and they'll do nothing other than allow me to pay the price to replace the module. The idea that a hardware piece had a software update that no longer can be updated by any means other than replacement is absolutely ludicrous. It it could...

I don't know that anyone knows if the telematics unit was working at the time updates came out. Even if they sent a "notification" there's no way to know the car/owner got it. Lucid did confirm warranty was active for me before I bought the car, again on the day I bought the car, and then...

I did that. The supervisor at my service center said he's talk to someone and ask, but he did not think it would be promising. Not sure what to do with this other than wait.

23, clean title.

Got into an AT. Bought it with 1200 miles from someone else. The car is behind on updates. I do not quite know how far behind it is or why, but, service center told me I would have to bring it in to have them perform the updates to the car for me. I did. Got a call today that the telematics...

I just picked up an AT yesterday in CA and drove it home to Scottsdale. So you'll see mine out in the (Scottsdale) wild now too.