In my experience Rutherford SC has been a ghost. I took delivery there but have since been unable to get in touch with them at all. Had to go through Customer Care to get service in Plainview NY (after only one week in my possession). There is no way to book an appointment there in the app (no...
Polite and persistent calls to Customer Care seem to be successful. It’s frustrating but getting a team lead at CC can get things moving. I took delivery at Rutherford and have since been unable to get in contact with any part of that location - moved my focus to Plainview and getting CC to...