Search results

That's a complicated question, and in my answer I'll stick with software issues, as the answer with hardware issues would be different. Between December 2021 (when we took delivery of our Air) and October 2022 (when Lucid switched the architecture to UX 2.0), the Air was plagued with more...

Perhaps you are the one who's extrapolating. By the end of 2025, over half a year after Gravity began full-scale deliveries, it had still not reached monthly sales parity with the Air, yet the Gravity was supposed to address a market six times that of the Air, with many industry observers...

I didn't get into this with Dlala as I don't think Service is under him. But Lucid does see some of our posts here, so maybe "ask and ye shall be answered"?

If by the past you mean last evening, then yes, I am. But you really should slog through the 20 pages of the "New Bugs Since 3.5.1" thread if you believe things are in the past. You might be surprised by just how many owners are reporting an increase in issues since that update -- something...

A senior person at Lucid is a member of this forum, follows most of the discussions, and sometimes posts here. We exchanged emails just two days ago. I have had a lengthy Zoom call recently with this person about issues. I knew Zak Edson, the former head of Sales & Service, since early days...

Not so. A few posters with problems does not have an entire software team in the office on a Mother's Day Sunday. Lucid has reorganized their entire software effort, including turning over some of its leadership. They are adding quality assurance protocols, including AI code checking, that...

Depends on who's copying who. Some of the software in the Tesla came from the days when Lotus was driving that boat. Remember that Musk recruited Rawlinson because he knew him from Lotus. And when Rawlinson arrived at Tesla, the through out the whole Model S development program and started...

I think your view of that call is too cynical by half. Yes, it was a wise move. But I've spent enough years around corporate marketing efforts to know this call was not that. Dlala was more candid on the call than my post about it might have conveyed. He spent zero time trying to make...

You're forgetting that Peter Rawlinson, the Chief Engineer of the Lucid Air, was the Chief Engineer of the original Tesla Model S at the time it broke ground with its UI suite of features. That whole effort was under his oversight. And before that, Rawlinson was the head of Advanced...

They're going to have to get pretty damn close, as those manufacturers are who Lucid is competing against. And none of those manufacturers have been doing UI software for anything close to a century. In fact, some haven't been at it any longer than Lucid . . . especially when you take account...

For those who are not following "The Long Goodbye Thread", we might now have an answer for why some owners are seeing an uptick in software problems since the 3.5.1 update. Per Emad Dlala, the SVP of Engineering and Digital, Lucid went to a new platform architecture between the 3.4 series and...

Yeah. It helped put to bed my worry that there was something wrong in the CPU or other hardware in the our cars that was not going to be resolved with software updates. Emad did say there had been a few Gravity CPU replacements required, but he was not seeing that in the issues we are having.

I asked Dlala about whether we might have one or more defective fobs among our four, especially as the car is responding to one of the four properly -- at least today. He didn't think that was the source of the problems we've been experiencing. I asked if the Service Center would be able to...

You can find out from the mobile app. It doesn't initially display the software version for the fob as it does for the car, but if you run the program to check for updates it will then show you. The current version is 2.35.08.

I forgot to mention that Dlala described several quality control protocols they're adding to software development, an aspect where he said Lucid has been sadly lacking thus far.

Okay, folks. I just got a call from Emad Dlala (he was in the office on Mother's Day) that lasted well over an hour. He said he is fine with my posting about the call, so here goes . . . . Between the 3.4 series of updates and 3.5.1 Lucid switched to a different architectural platform. This...

Absurd. How many people would plop down over $100K for a Mercedes, BMW, or Porsche that had a 5% chance of not being able to get into it, at least without first mastering some workarounds? And you're ignoring the fact that people are reporting many software issues well beyond key fob issues.

I've posted elsewhere about my brother, a huge EV fan that first alerted me to Lucid back in 2016. He has been very impressed with our Air and Gravities and was anxiously awaiting the Cosmos to replace his Tesla Model 3. However, our recent travails with software issues have turned him off to...

I checked using the mobile app. All four are running 2.35.08.

It's never been an issue on our Air, either. Although our Air does use a Radenso system whereas the Gravities have the Unidens. (I didn't use Radenso in the Gravities, because we've had issues with the units both in our Air and in our Tesla. They spontaneously power down occasionally in the...