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It’s been about 2 days since I first reached out to Lucid and I’ve yet to hear back from them. So, this situation remains unresolved. I know that it’s now the 4th. of July, but I would have expected this matter to have been resolved successfully within a few hours of my first reporting it to...

Honestly, when I first called, I expected the customer service rep to say pretty much what you said. Instead, he kept insisting that Lucid’s “records” indicated that I was simply wrong. I wish I had known to check my Lucid App at the time to challenge his assertion, but he had hung up on my...

I followed the advice offered above and called Lucid once again and spoke to another customer assistance representative who informed me that “management” will be reviewing this matter and the materials I provided and will get back to me. I will follow up and advise all of you how this works...

Good question and thank you for your suggestion to check. I had forgotten all about that. My app does say that I have 3 years of Free Electrify America service, effective 3/26/23 (date of delivery) to 3/26/26. One would think that Lucid’s internal records would confirm this and that Customer...

Thanks, Joe….I did try it twice before realizing that Plug and Charge was not working. That’s why I called Lucid. The upsetting part is Customer Care claimed that my order date was 8/10/22 (after the 3 year offer was changed to 1 year), not 3/22, when I placed my original reservation to take...

I’m not sure if any other early adopters are facing the issue I am now facing with Lucid and Electrify America, but I thought I’d post my experience and see if anyone else is having a similar issue. When I first placed a non-binding order for my Lucid Air Touring in March, 2022, all Air Touring...

I asked the same question 2 months ago and was told that it was not practical to do because the car would require a wiring harness change to address the seat change. As a result, Lucid will not offer this upgrade/replacement through its service centers. I too was very disappointed by this news.

After posting my reply I did note that there was a tire pressure discussion in another thread in which there was a suggestion that the higher PSI might actually help avoid bubbling of tires. Thought I’d pass this along. Having said that, I have not experienced the issue with my 20” tires at 42...

For what it is worth, my 2023 Air Touring with 20” wheels was delivered last March with tire pressures at 49 psi, as well. I adjusted them down to 42 psi upon discovering this issue and have experienced no issues with the tires. I guess it’s possible that the higher psi might result in better...

You’re VERY welcome….My pleasure and I thank others who led the way for me before I took the plunge. We’re all paying it forward. Your car is gorgeous and I’m sure you’ll enjoy the heck out of it!

There really is no practical need to switch back to the summer tires once he puts the all seasons on. There is little difference in performance between the 2 in most circumstances (and the OP owns a Pure model) based on reviews I’ve read/seen of both tires.

I replaced the 20” summer tires with Michelin Pilot Sport 4 All Season tires on my Touring and could not be happier. I too live in the Philadelphia area and the all seasons have performed well for me this past winter. Tires are XL load rated but do not have foam inserts. Not noticing a...

I swapped my 20” OEM’s for them and am happy with the AS4’s thus far. The AS4’s are a bit noisier on certain surfaces, but it’s hardly noticeable thus far.

I suspect that they assumed the wrong battery size for the Lucid Air. Am guessing it was a 93KW battery, not a 112 KW battery given the range recorded. There’s no way that the Lucid, driving under those conditions, only averaged a little better than 3.167 miles/kWh. My Lucid Air Touring with...

Honestly, before the recent drastic change in outdoor temperature, I did not notice any material change in range. I am noticing a 10% reduction in range now that outdoor temps have dropped into the 10’s and 20’s F.

I’ve replaced my 20” Michelin EV summer tires with the 20“ Michelin Pilot Sport 4S All Season tires. While they are not quite as quiet as the EV tires, the difference in road noise is negligible thus far. On some roads, I can hear a low harmonic noise that I didn’t hear with the EV tires, but...

Your assumption on what is going on is correct. The Touring’s published range of 425 miles is based on the use of 19” wheels. Both the 20” and 21” wheels reduce expected range to 385+/-. 80% of 385 brings you close (308 to be exact) to the 305 that you are seeing in your car. Be aware that...

Thanks for the advice…..Just reached out to him by DM. Thanks again!

Am dealing with the same situation. Being informed by CS that nothing is being pushed and have not received anything after .71. Thanks for any help you can provide.

I agree and remain hopeful that the software will improve significantly in the short term. Having said that, we have to admit that Rivian is also a startup, but its software is miles ahead of Lucid’s. The truth of the matter is that Lucid failed to prioritize the UI and software, in general...