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I'd be more open to being charitable to anyone but Bank of America. That bank deserves the least amount of goodwill extended to them in any and every situation

Wouldn't the car be devalued no matter what since it was in an accident? And even without an accident, no shot that the residual is what the car is worth anyway since depreciation hits like a truck. Though I figured that residuals and depreciation values aren't really a concern for lease...

Any updates on your situation? Same thing just recently happened to me, but my lease ends in February so I have some runway to get this taken care of (fingers crossed)

a car buzz article got recommended to me and this just upped my anxiety for my return in January... hopefully this gets addressed before this, because this whole situation sounds awful